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For Companies At a Glance
- Tasks: Lead a team in delivering exceptional customer service and product knowledge.
- Company: Join Signet, the powerhouse behind H. Samuel and Ernest Jones, with over 270 stores in the UK.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: This role is your stepping stone to management, with coaching and training to boost your skills.
- Qualifications: Retail or customer service experience is essential; strong communication and sales skills are a must.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
Our Supervisors have a special talent for amazing our Customers!
Permanent Supervisor – Part Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it and our Store Supervisors are the people who bring that product knowledge to life!
Youll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. Youll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You\’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you dont miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If youve got potential, well help you fulfil it. Weve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor - Ernest Jones - Permanent - Part Time in Liverpool employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Ernest Jones - Permanent - Part Time in Liverpool
✨Tip Number 1
Familiarize yourself with the products we sell at Ernest Jones. Understanding the unique features and stories behind our jewellery will not only boost your confidence during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different customer scenarios can help you articulate how you would handle various situations, showcasing your ability to provide amazing customer experiences.
✨Tip Number 3
Prepare for the online assessment by reviewing common retail scenarios and thinking about how you would respond. This will help you feel more comfortable and confident when completing the assessment.
✨Tip Number 4
When recording your video introduction, be sure to highlight your passion for retail and customer service. Share specific examples of how you've successfully engaged customers in the past to make a memorable impression.
We think you need these skills to ace Supervisor - Ernest Jones - Permanent - Part Time in Liverpool
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Supervisor position. Understand the key responsibilities and the skills required, especially focusing on customer service and product knowledge.
Highlight Relevant Experience: In your application, emphasize your retail or customer service experience. Provide specific examples of how you've successfully engaged with customers and achieved sales targets in previous roles.
Showcase Your Personality: Since the role requires strong communication skills and an outgoing personality, make sure to convey your enthusiasm and confidence in your application. Use a friendly tone that reflects your ability to build rapport with customers.
Prepare for Online Assessment: After submitting your application, be ready to complete a short online assessment. This is your chance to demonstrate your suitability for the role, so practice common assessment questions related to customer service and sales.
How to prepare for a job interview at Ernest Jones
✨Showcase Your Product Knowledge
Make sure to brush up on your knowledge of jewellery and watches before the interview. Be prepared to discuss where gems come from, how different watches function, and any other product details that could impress the interviewer.
✨Demonstrate Your Customer Service Skills
Think of specific examples from your past experiences where you provided exceptional customer service. Highlight how you built rapport with customers and how that led to successful sales.
✨Express Your Ambition
Since this role is a stepping stone to management, convey your career aspirations during the interview. Discuss how you see yourself growing within the company and how you plan to take advantage of the training and development opportunities offered.
✨Prepare for the Video Interview
If you reach the video interview stage, practice speaking clearly and confidently about why you want to join the team. Make sure to express your enthusiasm for the role and the company, as well as your understanding of their values and mission.
