Supervisor

Supervisor

Middlesbrough Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver amazing customer service and maximise sales in jewellery retail.
  • Company: Join Signet, the name behind H. Samuel and Ernest Jones, with over 270 stores in the UK.
  • Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
  • Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
  • Qualifications: Retail or customer service experience, strong communication skills, and a flair for sales.
  • Other info: Diverse and inclusive workplace with excellent training and growth potential.

The predicted salary is between 24000 - 36000 £ per year.

Our Supervisors have a special talent for amazing our Customers!
Permanent Supervisor – Part Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life…

Supervisor employer: Ernest Jones

At Signet Jewelers, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values product knowledge and customer service excellence. Our Supervisors play a crucial role in mentoring new team members while enjoying competitive salaries, sales incentives, and extensive career development opportunities within our expansive network of over 2,800 stores worldwide. Join us to not only enhance your retail skills but also to embark on a rewarding career path in the jewellery industry.
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Contact Detail:

Ernest Jones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the products inside out! When you’re chatting with customers, your knowledge about the gems and watches will shine through. It’s all about making that connection and showing off your expertise.

✨Tip Number 2

Practice your communication skills! Role-play with friends or family to build your confidence. The more you engage with people, the better you'll get at building rapport and showcasing those product features.

✨Tip Number 3

Don’t forget to check your emails regularly! After applying, keep an eye out for updates and invitations for assessments or interviews. Staying on top of your application process shows your enthusiasm.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality in the video assessment – let us see the real you!

We think you need these skills to ace Supervisor

Customer Service Skills
Product Knowledge
Sales Skills
Communication Skills
Coaching Skills
Team Leadership
Confidence
Rapport Building
Ambition
Retail Experience
Training and Development
Adaptability
Time Management

Some tips for your application 🫡

Show Off Your Product Knowledge: Make sure to highlight any experience you have with jewellery or retail in your application. We want to see how you can bring that product knowledge to life and amaze our customers!

Be Yourself: Let your personality shine through in your written application. We’re looking for confident and outgoing individuals who can build rapport with customers, so don’t be afraid to show us who you are!

Tailor Your Application: Take a moment to customise your application for the Supervisor role. Mention specific skills or experiences that align with what we’re looking for, like coaching new team members or achieving sales targets.

Keep an Eye on Your Inbox: After you submit your application through our website, make sure to regularly check your emails. We’ll be reaching out with updates, and you don’t want to miss any important information about the next steps!

How to prepare for a job interview at Ernest Jones

✨Know Your Products Inside Out

Before your interview, make sure you brush up on the products the company sells. Understand where the gems come from and how the watches work. This knowledge will not only impress the interviewers but also show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to be a role model for other team members.

✨Practice Your Communication Skills

Since communication is key in this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable showcasing your personality and rapport-building skills.

✨Express Your Ambition

Let them know you're eager to grow within the company. Talk about your career goals and how you see the Supervisor role as a stepping stone to management. This shows that you're not just looking for a job, but a long-term career path.

Supervisor
Ernest Jones
Location: Middlesbrough
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