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- Tasks: Lead a team to deliver exceptional customer experiences in jewellery retail.
- Company: Dynamic jewellery retailer passionate about product knowledge and customer service.
- Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
- Why this job: Be the go-to expert in jewellery and inspire your team to shine.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Join a vibrant team and grow your career in a unique retail environment.
The predicted salary is between 28800 - 43200 £ per year.
Our Supervisors have a special talent for amazing our Customers!
Temporary Supervisor – Part Time
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You\’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You\’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You\’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You\’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You\’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the products inside out! Before your interview, dive deep into the jewellery world. Understand where the gems come from and how the watches work. This knowledge will not only impress but also show your passion for the role.
✨Tip Number 2
Practice your customer service skills! As a Supervisor, you'll be leading by example. Role-play different scenarios with friends or family to get comfortable handling various customer interactions. The more you practice, the more natural it will feel!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral. Plus, it shows you're genuinely interested in the company culture.
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from our site. It shows initiative and makes it easier for us to track your application. So, don’t hesitate – hit that apply button and let’s get started on this journey together!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Product Knowledge: When writing your application, let us see your enthusiasm for jewellery and product knowledge. Share any experiences you have that demonstrate your understanding of gems, watches, or other products we sell. This will help us see how you can amaze our customers!
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that align with the Supervisor role. Use keywords from the job description to show us you’re a perfect fit. We love seeing candidates who take the time to connect their background with what we’re looking for!
Be Personable and Engaging: Your written application should reflect your personality! We want to know who you are beyond your qualifications. Use a friendly tone and share anecdotes that showcase your ability to connect with customers and your team. This is key for a Supervisor role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Ernest Jones
✨Know Your Gems
Before the interview, dive deep into the products the company sells. Understand where the gems come from and the craftsmanship behind each piece. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Customer-Centric Mindset
Prepare to discuss how you can create amazing experiences for customers. Think of examples from your past where you’ve gone above and beyond for a customer. This will demonstrate that you understand the importance of customer satisfaction in retail.
✨Showcase Leadership Skills
As a Supervisor, you'll need to lead a team. Be ready to share your leadership style and provide examples of how you've successfully managed or motivated a team in the past. Highlighting your ability to inspire others will set you apart.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the company's approach to product training or how they ensure their Supervisors stay knowledgeable. This shows that you're proactive and genuinely interested in the role.
