Assistant Manager - h. Samuel in Sunderland
Assistant Manager - h. Samuel

Assistant Manager - h. Samuel in Sunderland

Sunderland Full-Time 30000 - 40000 £ / year (est.) No home office possible
Ernest Jones

At a Glance

  • Tasks: Lead a passionate team and drive sales in a vibrant retail environment.
  • Company: Join H. Samuel, a leading name in the jewellery industry.
  • Benefits: Enjoy competitive pay, generous discounts, and 33+ days holiday.
  • Other info: Diverse workplace with great career progression and support.
  • Why this job: Be a key player in a brand that celebrates life and love.
  • Qualifications: Retail management experience and a flair for inspiring others.

The predicted salary is between 30000 - 40000 £ per year.

Our Assistant Managers continuously strive for customer-first excellence in our stores!

As Assistant Store Manager here at H. Samuel you’ll join the team in a store within the local area. You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture in‑store, building and inspiring a strong customer‑first team, and by ensuring compliance with company policies and procedures.

You’ll be passionate about role‑modeling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. We encourage a fashion‑conscious, business‑casual dress code that celebrates individuality.

Qualifications & Experience

  • Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
  • A commercially savvy approach with a drive to continuously improve and deliver outstanding results
  • Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
  • An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers

Benefits

  • Competitive salary including sales incentives
  • Generous discount of up to 30% off our products from day one
  • An annual enhanced discount to celebrate the day you joined our team
  • Retirement savings plans offering flexibility in the way you save for the future
  • Immediate life assurance from day one
  • Minimum of 33 days holiday per year
  • Recognised qualifications, study support and structured career progression
  • Health and wellbeing scheme
  • Financial wellbeing scheme
  • Give As You Earn scheme – An easy way to support causes close to your heart
  • Real rewards – exclusive discounts on groceries, travel and leisure

Equal Opportunity Employer

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and we are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Assistant Manager - h. Samuel in Sunderland employer: Ernest Jones

H. Samuel is an exceptional employer that prioritises a customer-first culture while fostering a supportive and inclusive work environment. With competitive salaries, generous discounts, and a commitment to employee growth through recognised qualifications and structured career progression, we empower our team members to thrive in their roles. Located within the local community, our stores celebrate individuality and offer a vibrant atmosphere where passion for jewellery and leadership excellence can shine.
Ernest Jones

Contact Detail:

Ernest Jones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager - h. Samuel in Sunderland

✨Tip Number 1

Get to know the company culture! Before your interview, check out H. Samuel's social media and website to understand their values and customer approach. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your selling skills! Since the role is all about promoting a sales culture, think of examples from your past experiences where you’ve successfully led a team or made a sale. Be ready to share these stories during your interview to demonstrate your passion for retail.

✨Tip Number 3

Dress the part! H. Samuel encourages a business-casual dress code, so make sure you reflect that in your interview attire. Show them you can embody their brand and culture right from the start!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Assistant Manager role.

We think you need these skills to ace Assistant Manager - h. Samuel in Sunderland

Customer Service Excellence
Sales Management
Leadership Skills
Coaching and Mentoring
Retail Management
Team Building
Compliance with Company Policies
Organisational Skills
Prioritisation
Motivational Skills
Commercial Awareness
Jewellery Industry Knowledge
Proactive Approach
Communication Skills

Some tips for your application 🫡

Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific experiences where you've gone above and beyond for customers or led a team to success. We want to see that you’re not just looking for a job, but that you genuinely care about the customer-first approach.

Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership credentials. Talk about times when you've inspired others or coached team members to achieve their goals. We’re all about building strong teams, so let us know how you can contribute!

Be Authentic and Reflect Our Brand: We love individuality, so don’t be afraid to let your personality come through in your application. Make sure your writing reflects our brand and culture. Show us how you celebrate life and express love in your own unique way – it’ll help you stand out!

Apply Through Our Website: Ready to take the plunge? We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our H. Samuel family!

How to prepare for a job interview at Ernest Jones

✨Know Your Products

Before the interview, make sure you’re familiar with H. Samuel's jewellery range. Being able to discuss specific products and express your passion for them will show that you’re genuinely interested in the role and the brand.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or improved sales performance. This will demonstrate your ability to inspire and coach your future team at H. Samuel.

✨Emphasise Customer Service

H. Samuel values a customer-first approach, so be ready to share experiences where you went above and beyond for customers. Highlighting your commitment to excellent service will resonate well with the interviewers.

✨Dress to Impress

Since the role encourages a business-casual dress code, choose an outfit that reflects your personal style while still looking professional. This will help you embody the brand’s culture and show that you understand their values.

Assistant Manager - h. Samuel in Sunderland
Ernest Jones
Location: Sunderland

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