At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, a leading name in luxury jewellery and watches.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Diverse and inclusive workplace with excellent career progression.
- Why this job: Be part of a unique retail experience and inspire your team to shine.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Store Manager here at Ernest Jones in Stratford City you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer‑first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
Become a special part of creating incredible memorable events for our clients! At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!
We’re looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target‑setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
Your Rewards Upon joining us as a Store Manager you’ll be supported from day‑one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in‑store. Brand training and internationally recognised Gemmological qualifications and other product‑based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’. In addition to being able to access dedicated Learning & Development resources, you’ll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme – An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Store Manager - Stratford City in Stratford-upon-Avon employer: Ernest Jones
At Ernest Jones in Stratford City, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous employee discounts, all while enjoying a supportive environment that encourages personal and professional growth. Join us to lead a passionate team dedicated to creating memorable experiences for our clients, and take advantage of our commitment to your well-being and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Stratford City in Stratford-upon-Avon
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Ernest Jones' values, products, and recent news. This will not only help you answer questions but also show your genuine interest in the role.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with leading teams and achieving targets, just like they want in a Store Manager.
✨Tip Number 3
Show off your passion for jewellery and customer service! Share stories that highlight your ability to create memorable experiences for customers. This is key for a role where building relationships is crucial.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a great way to reiterate your enthusiasm for the position and keep you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager - Stratford City in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for jewellery and customer service shine through! We want to see how you connect with our products and how you can inspire others to do the same.
Highlight Your Achievements:Make sure to showcase your track record of hitting KPIs and managing store performance. We’re looking for concrete examples that demonstrate your leadership skills and ability to drive sales.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Store Manager role at Ernest Jones. Show us why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Ernest Jones
✨Know Your Numbers
Before heading into the interview, brush up on your KPIs and any relevant sales data. Be ready to discuss how you've achieved targets in the past and how you plan to do so at Ernest Jones. This shows that you're not just a people person but also someone who understands the commercial side of running a store.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead boldly and create a strong customer-first culture, which is key for the Store Manager role.
✨Passion for Products
Make sure to express your enthusiasm for jewellery and watches during the interview. Share personal stories or experiences that highlight your passion for the products. This will resonate well with the interviewers and show that you can connect with customers on a deeper level.
✨Understand Compliance and Operations
Familiarise yourself with the company’s policies and procedures, especially around compliance and operational activities. Be prepared to discuss how you would ensure adherence to these standards while managing costs and expenses. This knowledge will reflect your readiness to take on the responsibilities of the Store Manager position.
