Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow
Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow

Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow

Glasgow Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
  • Company: Join Signet Jewelers, the largest diamond retailer with over 270 stores in the UK.
  • Benefits: Enjoy competitive salary, generous discounts, and a minimum of 33 days holiday per year.
  • Why this job: Be part of a unique retail experience in luxury jewellery and inspire your team to shine.
  • Qualifications: Proven leadership skills, KPI achievement, and a passion for customer service are essential.
  • Other info: Complete a short online assessment and video interview as part of the application process.

The predicted salary is between 36000 - 60000 £ per year.

Our Store Managers are inspirational role models who aspire to continuously improve!

CELEBRATE LIFE & EXPRESS LOVE

Store Manager Ernest Jones Glasgow Silverburn

As Store Manager here at Ernest Jones in Glasgow SIlverburn, youll be responsible for achieving the stores targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. Youll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

Youll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. Youll also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.

Become a special part of creating incredible memorable events for our clients!

At Ernest Jones youll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world\’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique join us and be part of something special!

Could you be the finishing touch that makes our team complete?

Are you the perfect gem?

Were looking for suitable candidates to demonstrate the following:

  • An excellent track record of successfully achieving KPI\’s.
  • Experience of holding accountability for managing the commercial performance of a store.
  • Experience of leading store teams.
  • Experience of target-setting and interpreting business data.
  • An ability to inspire, coach and develop your team to maximise potential and performance.
  • Proven track record of role modelling and consistently delivering amazing customer experiences.
  • Clear passion for our products and ability to put yourself in our customers shoes.
  • A competitive spirit.
  • Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

What\’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you dont miss any updates with your application.

What will you receive in return?

Your Rewards

Upon joining us as a Store Manager youll be supported from day-one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy.

In addition to being able to access dedicated Learning & Development resources, youll also achieve the following benefits:

  • Competitive salary including sales incentives.
  • Generous discount of up to 30% off our fabulous products from day one.
  • An annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans which offer flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 33 days holiday per year.
  • Recognised qualifications, study support and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Give As You Earn scheme An easy way to support causes close to your heart.
  • Real Rewards – exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could Shine with Signet!

Be part of something special!

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But thats not all, we are part of the worlds largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow employer: Ernest Jones

At Ernest Jones in Glasgow Silverburn, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous employee discounts, all while enjoying a minimum of 33 days holiday per year. Join us to not only lead a passionate team but also to grow your career in a supportive environment that values personal development and celebrates success.
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Contact Detail:

Ernest Jones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow

✨Tip Number 1

Showcase your leadership skills during the interview process. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and motivated them to achieve targets.

✨Tip Number 2

Familiarize yourself with Ernest Jones' product range and values. Being able to discuss specific products and how they relate to customer experiences will demonstrate your passion and knowledge.

✨Tip Number 3

Prepare to discuss your experience with KPIs and commercial performance. Be ready to share how you've used data to drive sales and improve store performance in previous roles.

✨Tip Number 4

Practice your communication skills for the video assessment. This is your chance to express your personality and enthusiasm for the role, so make sure to convey your passion for customer service and team development.

We think you need these skills to ace Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow

Leadership Skills
Sales Management
Customer Service Excellence
Team Development
Performance Management
KPI Achievement
Commercial Acumen
Data Interpretation
Coaching and Mentoring
Communication Skills
Problem-Solving Skills
Knowledge of Retail Operations
Understanding of Employment Law
Health and Safety Compliance
Passion for Jewellery and Watches

Some tips for your application 🫡

Highlight Your Leadership Skills: Make sure to emphasize your experience in leading teams and achieving KPIs. Use specific examples that showcase your ability to inspire and coach others, as this aligns with the role's requirements.

Showcase Your Customer Experience Focus: Demonstrate your passion for customer service by sharing stories of how you've created memorable experiences for clients. This will resonate well with the company's emphasis on building strong customer relationships.

Detail Your Commercial Acumen: Include information about your experience managing store performance, interpreting business data, and controlling costs. This will show that you understand the commercial aspects of running a successful store.

Prepare for the Online Assessment: After submitting your application, be ready to complete a short online assessment. Familiarize yourself with common assessment formats and practice answering situational judgment questions to prepare effectively.

How to prepare for a job interview at Ernest Jones

✨Show Your Passion for the Products

Make sure to express your enthusiasm for jewellery and watches during the interview. Share personal experiences or stories that highlight your appreciation for these products, as this will resonate with the company's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you inspired your team to achieve targets or improve performance, showcasing your ability to motivate and coach others.

✨Understand Key Performance Indicators (KPIs)

Familiarize yourself with common KPIs in retail management. Be ready to discuss how you've achieved or exceeded these metrics in previous roles, and how you plan to do so at Ernest Jones.

✨Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific situations, such as managing customer complaints or driving sales during peak seasons. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow
Ernest Jones
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  • Store Manager - Ernest Jones - Glasgow Silverburn in Glasgow

    Glasgow
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-03-19

  • E

    Ernest Jones

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