Store Manager - Ernest Jones - Glasgow Silverburn
Store Manager - Ernest Jones - Glasgow Silverburn

Store Manager - Ernest Jones - Glasgow Silverburn

Glasgow Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and create memorable customer experiences in a vibrant retail environment.
  • Company: Join Signet Jewelers, the UK's leading diamond jewellery retailer with over 270 stores.
  • Benefits: Enjoy competitive salary, generous discounts, flexible retirement plans, and extensive holiday leave.
  • Why this job: Be part of a passionate team that celebrates life and love through exquisite jewellery.
  • Qualifications: Proven leadership skills, experience in retail management, and a passion for customer service required.
  • Other info: Receive bespoke training and recognised qualifications to enhance your career in jewellery retail.

The predicted salary is between 30000 - 42000 £ per year.

Our Store Managers are inspirational role models who aspire to continuously improve!

As Store Manager here at Ernest Jones in Glasgow Silverburn, you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You'll also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients! At Ernest Jones you'll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!

We're looking for suitable candidates to demonstrate the following:

  • An excellent track record of successfully achieving KPI's.
  • Experience of holding accountability for managing the commercial performance of a store.
  • Experience of leading store teams.
  • Experience of target-setting and interpreting business data.
  • An ability to inspire, coach and develop your team to maximise potential and performance.
  • Proven track record of role modelling and consistently delivering amazing customer experiences.
  • Clear passion for our products and ability to put yourself in our customers' shoes.
  • A competitive spirit.
  • Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

What’s next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

What will you receive in return?

Your Rewards Upon joining us as a Store Manager you'll be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'. In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:

  • Competitive salary including sales incentives.
  • Generous discount of up to 30% off our fabulous products from day one.
  • An annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans which offer flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 33 days holiday per year.
  • Recognised qualifications, study support and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Give As You Earn scheme - An easy way to support causes close to your heart.
  • Real Rewards - exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could Shine with Signet! Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you. Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Store Manager - Ernest Jones - Glasgow Silverburn employer: Ernest Jones

At Ernest Jones in Glasgow Silverburn, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous discounts on our exquisite products, all while enjoying a minimum of 33 days holiday per year. With a strong focus on employee growth and well-being, we offer structured career progression and various health and financial wellbeing schemes, making us a truly rewarding place to build your career.
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Contact Detail:

Ernest Jones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager - Ernest Jones - Glasgow Silverburn

✨Tip Number 1

Familiarise yourself with Ernest Jones' product range and values. Understanding the unique selling points of their exquisite diamonds and luxury jewellery will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you inspired your team to exceed sales targets or improve customer experiences, as this aligns perfectly with the role's requirements.

✨Tip Number 3

Brush up on your knowledge of KPIs and how to interpret business data. Being able to discuss how you've used data to drive performance in previous roles will show that you're ready to take accountability for managing the store's commercial performance.

✨Tip Number 4

Demonstrate your competitive spirit by sharing your achievements in previous roles. Whether it's hitting sales targets or leading successful promotions, showcasing your drive will resonate well with the hiring team at Ernest Jones.

We think you need these skills to ace Store Manager - Ernest Jones - Glasgow Silverburn

Leadership Skills
Sales Management
Customer Service Excellence
Team Development
Performance Management
KPI Achievement
Commercial Acumen
Data Interpretation
Coaching and Mentoring
Communication Skills
Problem-Solving Skills
Attention to Detail
Knowledge of Retail Operations
Understanding of Employment Law
Health and Safety Compliance

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Ernest Jones. Highlight your experience in achieving KPIs, managing commercial performance, and leading teams in your application.

Tailor Your CV: Customise your CV to reflect your relevant experience in retail management, particularly in jewellery or luxury goods. Emphasise your ability to inspire and coach teams, as well as your track record in delivering exceptional customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the products and your competitive spirit. Use specific examples from your past roles to demonstrate how you have successfully led teams and achieved sales targets.

Prepare for Online Assessment: Once you submit your application, be ready to complete an online assessment. Familiarise yourself with common assessment formats and practice answering situational judgement questions that reflect the skills required for the role.

How to prepare for a job interview at Ernest Jones

✨Show Your Passion for Jewellery

Make sure to express your genuine enthusiasm for jewellery and watches during the interview. Share personal experiences or stories that highlight your love for the products, as this will resonate with the interviewers and demonstrate your alignment with the brand's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past. Discuss specific instances where you inspired your team to achieve targets or improve performance, as this role requires strong leadership and the ability to motivate others.

✨Know Your KPIs

Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you've achieved or exceeded KPIs in previous roles, as this will show your understanding of commercial performance and accountability.

✨Prepare for Scenario Questions

Anticipate scenario-based questions that may be asked during the interview. Think about how you would handle customer complaints, manage team dynamics, or drive sales during peak times. This will showcase your problem-solving skills and proactive approach.

Store Manager - Ernest Jones - Glasgow Silverburn
Ernest Jones
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  • Store Manager - Ernest Jones - Glasgow Silverburn

    Glasgow
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-03-29

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    Ernest Jones

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