At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in a vibrant retail environment.
- Company: Join Signet, the name behind H. Samuel and Ernest Jones, with over 270 stores across the UK.
- Benefits: Enjoy competitive pay, bonuses, staff discounts, and career development opportunities.
- Other info: Flexible hours with potential for extra shifts during peak times.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience, plus strong communication and sales skills.
The predicted salary is between 20000 - 25000 £ per year.
Unit 237 Thurrock Lakeside Shopping Centre, Thurrock, RM20 2ZQ
Salary: Competitive salary plus bonuses, benefits & staff discount
Working Pattern: Part Time
Contract Type: Temporary
Hours: 20
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it – and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You'll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Equal Opportunities
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in South Ockendon employer: Ernest Jones
At Signet Jewelers, we pride ourselves on being an exceptional employer, offering a competitive salary, bonuses, and generous staff discounts in a vibrant retail environment at Thurrock Lakeside Shopping Centre. Our supportive work culture fosters personal growth through comprehensive training and development programmes, ensuring that our Supervisors not only excel in customer service but also have clear pathways to advance into management roles. Join us and be part of a diverse team where your potential is recognised and nurtured, making every day a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in South Ockendon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Signet and its brands like H. Samuel and Ernest Jones. Understanding their values and products will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your product knowledge! Brush up on common jewellery terms and features. Being able to discuss how a watch keeps time or where gems come from can really impress during your interview and demonstrate your passion for the role.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. This will highlight your ability to provide amazing service, which is key for a Supervisor role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Supervisor in South Ockendon
Some tips for your application 🫡
Show Off Your Product Knowledge:When you're writing your application, make sure to highlight any experience you have with product knowledge or customer service. We want to see how you can bring our jewellery to life for customers!
Be Yourself:Let your personality shine through in your application! We’re looking for confident and outgoing individuals who can build rapport with customers, so don’t be afraid to show us who you are.
Tailor Your Application:Make sure to tailor your application to the Supervisor role. Mention specific skills or experiences that relate to coaching team members and achieving sales targets, as these are key parts of the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Ernest Jones
✨Know Your Products
Before the interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you built rapport with customers and resolved any issues. This will demonstrate your ability to be a role model for other team members.
✨Be Ambitious and Ready to Learn
Express your eagerness to grow within the company. Talk about your career aspirations and how this role fits into your long-term goals. Show that you're ready to take advantage of the training and development opportunities offered.
✨Practice Your Communication Skills
Since communication is key in retail, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and showcasing your personality.
