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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join Signet, the UK's leading diamond jewellery retailer with over 270 stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and flexible hours.
- Why this job: Kickstart your career in retail management with excellent training and development opportunities.
- Qualifications: Retail or customer service experience, strong communication skills, and a passion for sales.
- Other info: Be part of a diverse team committed to inclusion and personal growth.
The predicted salary is between 18000 - 24000 £ per year.
Our Supervisors have a special talent for amazing our Customers!
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Solihull employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Solihull
✨Tip Number 1
Get to know the products inside out! When you’re chatting with potential employers, show off your knowledge about jewellery and watches. This will not only impress them but also demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or in front of a mirror. Being able to build rapport with customers is key, so make sure you can showcase your outgoing personality during interviews.
✨Tip Number 3
Don’t forget to follow up! After your interview, shoot a quick email thanking them for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining a fantastic team that values your growth and development.
We think you need these skills to ace Supervisor in Solihull
Some tips for your application 🫡
Show Your Passion for Product Knowledge: When you're writing your application, let your enthusiasm for jewellery and product knowledge shine through! We want to see how you can bring those amazing gems and watches to life with your words.
Highlight Your Customer Service Skills: Make sure to showcase your retail or customer service experience. We love candidates who can build rapport with customers, so share any stories that demonstrate your ability to connect and sell!
Be Ambitious and Forward-Thinking: Let us know about your career aspirations! We’re looking for someone who sees the Supervisor role as a stepping stone. Share your goals and how you plan to grow with us at StudySmarter.
Keep an Eye on Your Inbox: After you submit your application, keep checking your emails for updates. We’ll send you details about the online assessment and video submission, so don’t miss out on any important info!
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before your interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to be a role model for others in the team.
✨Practice Your Communication Style
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and why you want to join the team.
✨Express Your Ambition
Let them know you're eager to grow within the company. Talk about your career aspirations and how you see the Supervisor role as a stepping stone to management. This shows that you're not just looking for a job, but a long-term career path.
