At a Glance
- Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, part of Signet Jewelers, the world's largest diamond retailer.
- Benefits: Competitive salary, generous discounts, 33 days holiday, and career progression opportunities.
- Other info: Enjoy bespoke training and development through our Signet Jewellery Academy.
- Why this job: Be a role model in a unique jewellery retail environment and inspire your team.
- Qualifications: Proven leadership skills, experience in retail, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at Ernest Jones in Stratford City, you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You'll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage, and expenses for the store. You'll oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients!
At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands, or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special! Could you be the finishing touch that makes our team complete? Are you the perfect gem? We're looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach, and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don't miss any updates with your application.
Your Rewards: Upon joining us as a Store Manager, you'll be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'. In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support, and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel, and leisure.
Apply now to see how your career could Shine with Signet!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
Store Manager in Slough employer: Ernest Jones
At Ernest Jones in Stratford City, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous employee discounts, all while enjoying a supportive environment that encourages personal and professional growth. Join us to be part of a team that celebrates life and expresses love through our exquisite products, while also making a meaningful impact in our clients' special moments.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Slough
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Ernest Jones' values, products, and recent news. This will not only help you answer questions but also show your genuine interest in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and sales management. Think about your past experiences and how they align with what Ernest Jones is looking for in a Store Manager.
✨Tip Number 3
Show off your personality! When you get to the video assessment stage, let your passion for jewellery and customer service shine through. Be yourself and share why you’re excited about the opportunity to lead a team at Ernest Jones.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Slough
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love our products and how you can inspire others with that passion.
Be Specific About Your Achievements:Don’t just say you’ve hit targets; tell us how you did it! Use specific examples from your past experiences to demonstrate your ability to achieve KPIs and lead a team effectively.
Tailor Your Application:Make sure to customise your application to reflect the qualities we’re looking for in a Store Manager. Highlight your leadership skills and customer service experience to show us you’re the perfect fit!
Keep an Eye on Your Inbox:After you submit your application through our website, keep checking your emails! We’ll be reaching out for the next steps, so don’t miss out on any updates from us.
How to prepare for a job interview at Ernest Jones
✨Know Your Numbers
Before the interview, brush up on your KPIs and any relevant sales data. Be ready to discuss how you've achieved targets in the past and how you plan to do so at Ernest Jones. This shows you're not just a people person but also a numbers-driven leader.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in previous roles. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead boldly and create a strong customer-first culture.
✨Passion for Products
Familiarise yourself with Ernest Jones' product range, especially their exquisite diamonds and luxury jewellery. Being able to speak passionately about the products will resonate well with the interviewers and show that you can connect with customers on a deeper level.
✨Understand Compliance and Costs
Brush up on your knowledge of compliance with company policies and procedures, as well as cost control measures. Be prepared to discuss how you've managed expenses and payroll in the past, as this is crucial for the Store Manager role.
