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For Companies At a Glance
- Tasks: Help customers celebrate life with outstanding service and product knowledge.
- Company: Join Signet, the leading retailer of diamond jewellery in the UK.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development.
- Why this job: Be the face of H. Samuel, creating memorable experiences for customers.
- Qualifications: Passion for customer service and a positive attitude; jewellery experience not required.
- Other info: Flexible hours during peak times with opportunities for growth and training.
The predicted salary is between 11 - 16 £ per hour.
Our Sales Associates help our customers Celebrate Life & Express Love! Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
Responsibilities
- As a committed and dedicated member of the team, play a key role in helping the store to maintain performance and meet sales targets.
- Build knowledge as new products are introduced in store to respond effectively to every type of customer enquiry.
- Reflect the brand, culture and customers as the face of H. Samuel.
- Share and celebrate special life-changing moments with customers by helping them find the right pieces for engagements, weddings or significant celebrations.
Profile and Qualifications
- Passion for putting the customer first and creating memorable customer experiences.
- Interest in jewellery products and brands; jewellery experience is not required.
- Positive, can-do attitude with a natural ability to initiate conversations with a diverse range of customers.
- A fashion-conscious, business casual dress code that supports celebrating individual styles while representing the brand.
What’s Next
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video to tell us more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. Regularly check your emails to ensure you don’t miss any updates with your application.
Rewards and Development
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business may require additional hours during peak trading periods, Bank Holidays and weekends. Signet offers career development opportunities with training and development programmes to help you maximise your talent.
About Signet
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland, and we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate in Scarborough employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate in Scarborough
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into H. Samuel's history, values, and product range. This will not only impress the hiring manager but also help you connect with customers when you start.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to get comfortable initiating conversations. Remember, as a Sales Associate, your ability to engage with customers is key to creating those memorable experiences.
✨Tip Number 3
Be ready for that video assessment! Think about why you want to join H. Samuel and how you can contribute to the team. Keep it genuine and let your passion for customer service shine through.
✨Tip Number 4
Stay on top of your emails! After applying, keep checking for updates. If you get an invite for an interview, be quick to respond and show your enthusiasm. We want to see that you're eager to join our team!
We think you need these skills to ace Sales Associate in Scarborough
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service and jewellery! In your application, share any experiences where you’ve gone above and beyond to create memorable moments for customers. This will help us understand how you can contribute to our team.
Be Yourself: We want to get to know the real you! When filling out your application, don’t be afraid to let your personality shine through. A positive, can-do attitude is what we’re looking for, so show us how you initiate conversations and connect with people.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your interest in jewellery and any relevant skills that align with our values. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Stay Updated: After you submit your application, keep an eye on your emails! We’ll send you updates about the next steps, including a short online assessment and possibly a video introduction. Staying engaged shows us you’re keen to move forward with us!
How to prepare for a job interview at Ernest Jones
✨Know Your Products
Before the interview, take some time to familiarise yourself with the jewellery products and brands that H. Samuel offers. This will not only show your genuine interest but also help you answer questions about how you would assist customers in finding the perfect piece.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Whether it’s a retail job or any other service role, being able to demonstrate your passion for creating memorable experiences will resonate well with the interviewers.
✨Dress the Part
Since the dress code is business casual, make sure to choose an outfit that reflects your personal style while still looking polished. This shows that you understand the brand's culture and are ready to represent it well.
✨Practice Your Conversation Starters
As a Sales Associate, initiating conversations with customers is key. Think of a few engaging questions or comments you could use to break the ice. Practising these can help you feel more confident during the interview and demonstrate your natural ability to connect with people.
