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- Tasks: Join our team as a Sales Associate, helping customers celebrate life and express love through jewellery.
- Company: Signet Jewelers operates H. Samuel and Ernest Jones, with over 270 stores in the UK and Ireland.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and opportunities for extra hours during peak times.
- Why this job: Be part of a passionate team, develop your skills, and create memorable experiences for customers.
- Qualifications: A customer-first attitude and interest in jewellery are essential; no prior experience needed.
- Other info: We value diversity and welcome applications from all backgrounds, committed to equal opportunities.
The predicted salary is between 12000 - 18000 £ per year.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Sales Associate
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Our Sales Associates help our customers Celebrate Life & Express Love!
Permanent Sales Associate – Part Time
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you\’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
Your background
You\’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, \’can-do\’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
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Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores
✨Tip Number 1
Familiarise yourself with the jewellery industry and the specific products offered by Ernest Jones. Understanding their range and being able to discuss popular items or trends can help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you develop a natural ability to strike up conversations and create memorable experiences, which is crucial for a Sales Associate.
✨Tip Number 3
Prepare for the online assessment by reviewing common sales scenarios and customer interactions. Being ready to demonstrate your problem-solving skills and customer-first attitude will give you an edge.
✨Tip Number 4
When invited to complete the video introduction, be genuine and enthusiastic. Share your passion for jewellery and how you can contribute to creating amazing customer experiences at Ernest Jones.
We think you need these skills to ace Sales Associate - Ernest Jones - Permanent - Part Time- UK And Northern Ireland Stores
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Associate at Ernest Jones. Familiarise yourself with their customer service ethos and the importance of product knowledge in creating memorable experiences.
Tailor Your CV: Highlight any relevant experience that showcases your customer service skills and ability to engage with diverse customers. Even if you lack direct jewellery experience, emphasise your passion for the industry and any transferable skills.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Ernest Jones and how you can contribute to their team, focusing on your positive attitude and customer-first approach.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Practice common situational judgement tests and think about how you would handle various customer scenarios to demonstrate your suitability for the role.
How to prepare for a job interview at Ernest Jones
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Signet.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, show that you have researched the products and brands offered by Ernest Jones. Mention any specific pieces or collections that interest you and why, to demonstrate your genuine interest.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, handling difficult customers, and achieving sales targets. Prepare thoughtful responses that highlight your skills and experiences relevant to these scenarios.
✨Exude a Positive Attitude
A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour, smile, and engage with the interviewer. This will help convey your suitability for a customer-first environment.
