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For Companies At a Glance
- Tasks: Help customers celebrate life and express love through outstanding service and product knowledge.
- Company: Join Signet, the world's largest diamond jewellery retailer with over 270 stores in the UK.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Be part of a passionate team creating memorable experiences and making a real impact.
- Qualifications: A positive attitude and a passion for customer service are essential; jewellery experience is not required.
- Other info: Complete a short online assessment and video to showcase your personality and enthusiasm.
The predicted salary is between 24000 - 36000 £ per year.
Skills
Skills
Hierarchy
Hierarchy
Sales Associate
4
4
Our Sales Associates help our customers Celebrate Life & Express Love!
Permanent Sales Associate – Full Time
Our store teams are made up of customer-first people with a real passion for outstanding service, creating amazing experiences and lasting memories for our customers. Our team members work hard to develop outstanding product knowledge and real jewellery expertise that they can share with our customers.
As a committed and dedicated member of the team, you\’ll play a key role in helping the store to maintain performance and meet sales targets. As new products are introduced in store, you will build your knowledge to ensure that you can deal with every type of customer enquiry.
Your background
You\’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, \’can-do\’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.
What\’s next?
When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don\’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you\’ve got potential, we\’ll help you fulfil it. We\’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that\’s not all, we are part of the world\’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
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Sales Associate - Ernest Jones - Permanent - Full Time- UK And Northern Ireland Stores employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Ernest Jones - Permanent - Full Time- UK And Northern Ireland Stores
✨Tip Number 1
Familiarise yourself with the jewellery industry and the specific products offered by Ernest Jones. Understanding the latest trends and popular brands will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging in conversations with friends or family about their preferences in jewellery. This will help you develop a natural ability to connect with diverse customers, which is crucial for this position.
✨Tip Number 3
Prepare for the online assessment by reviewing common sales scenarios and customer interactions. Think about how you would handle various customer enquiries and practice articulating your thoughts clearly and confidently.
✨Tip Number 4
When recording your video introduction, be genuine and enthusiastic. Share your passion for customer service and why you want to work at Ernest Jones, as this will help you stand out to the hiring team.
We think you need these skills to ace Sales Associate - Ernest Jones - Permanent - Full Time- UK And Northern Ireland Stores
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Associate position. Understand the key responsibilities and skills required, such as customer service, product knowledge, and a positive attitude.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous customer service roles or experiences that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for jewellery and customer service. Mention why you want to work for Signet and how you can contribute to their mission of helping customers celebrate life and express love.
Prepare for Online Assessment: Once you submit your application, be ready for the online assessment. Familiarise yourself with common assessment formats and practice answering questions related to customer service scenarios.
How to prepare for a job interview at Ernest Jones
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Ernest Jones.
✨Demonstrate Product Knowledge
Even if you don't have direct jewellery experience, do some research on popular jewellery brands and products. Being able to discuss these during your interview will show your commitment to learning and your interest in the role.
✨Prepare for Common Interview Questions
Anticipate questions related to teamwork, sales targets, and handling difficult customers. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the company culture, training opportunities, and career progression. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
