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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join Signet, the UK's leading diamond jewellery retailer with over 270 stores.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Dynamic environment with training programmes to help you grow your talent.
The predicted salary is between 28800 - 43200 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent.
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Reading employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Reading
✨Tip Number 1
Get to know the products inside out! When you’re chatting with potential employers, show off your knowledge about jewellery and watches. This will not only impress them but also demonstrate your passion for the role.
✨Tip Number 2
Practice makes perfect! Before your video interview, rehearse your answers to common questions. Think about how you can showcase your customer service skills and experience in retail. We want to see your personality shine through!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an amazing fit!
✨Tip Number 4
Don’t forget to check our website regularly for new opportunities! We’re always on the lookout for passionate individuals like you. Applying directly through our site gives you the best chance to stand out from the crowd.
We think you need these skills to ace Supervisor in Reading
Some tips for your application 🫡
Show Your Passion for Product Knowledge: When you're writing your application, let your enthusiasm for jewellery and product knowledge shine through! We want to see how you can bring those gems to life and impress our customers with your expertise.
Highlight Your Customer Service Skills: Make sure to showcase your retail or customer service experience in your application. We’re looking for someone who can build rapport with customers and deliver amazing service, so share any relevant stories that demonstrate your skills!
Be Ambitious and Forward-Thinking: We love ambitious candidates! In your application, mention your career goals and how this Supervisor role fits into your plans. Show us that you’re ready to take the next step in your career with us at Signet.
Keep an Eye on Your Inbox: After you submit your application, don’t forget to check your emails regularly! We’ll be reaching out for the next steps, including a short online assessment and possibly a video introduction, so stay alert to not miss any updates.
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before the interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you built rapport and resolved issues. This will demonstrate your ability to be a role model for amazing customer service.
✨Be Ready to Discuss Team Coaching
Since the role involves coaching new team members, think of instances where you’ve helped others develop their skills. Share specific strategies you used to help them grow, as this will showcase your leadership potential.
✨Express Your Ambition
Let them know you see this position as a stepping stone to management. Talk about your career goals and how you plan to utilise the training and development opportunities they offer. This shows you’re committed to growing with the company.
