At a Glance
- Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, part of Signet Jewelers, a leader in diamond jewellery retail.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Access to career progression, health schemes, and a supportive work culture.
- Why this job: Be a key player in a vibrant retail environment and inspire your team.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at Ernest Jones in Westgate, Oxford, you will be responsible for achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage, and expenses for the store. Additionally, you will oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients!
At Ernest Jones, you will devote your time to establishing excellent relationships with our clients, ensuring that when making a special purchase from our collection of exquisite diamonds, prestigious watch brands, or exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique—join us and be part of something special!
Are you the perfect gem? We are looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPIs.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach, and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend regularly checking your emails to ensure you don’t miss any updates with your application.
What will you receive in return?
Your Rewards: Upon joining us as a Store Manager, you will be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you will also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support, and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - an easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel, and leisure.
Apply now to see how your career could shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all; we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you!
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
Store Manager - Oxford employer: Ernest Jones
At Ernest Jones in Westgate, Oxford, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our Store Managers benefit from comprehensive training through the Signet Jewellery Academy, competitive salaries with sales incentives, and generous employee discounts, all while leading a passionate team dedicated to delivering outstanding customer experiences. With a strong focus on personal development and career progression, we empower our employees to shine in their roles and create memorable moments for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Oxford
✨Tip Number 1
Get to know the company inside out! Research Ernest Jones, their products, and their values. This way, when you get that interview, you can show off your passion and knowledge, making you stand out as the perfect gem for the team.
✨Tip Number 2
Practice makes perfect! Prepare for the video assessment by rehearsing your answers to common questions. Think about how your experience aligns with the role of Store Manager and be ready to share specific examples of your leadership and sales successes.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the Ernest Jones family.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Store Manager - Oxford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love our products and how you can connect with our customers. Share your experiences that highlight your passion for jewellery and customer service.
Be Specific About Your Achievements:Don’t just say you’ve hit targets; tell us how you did it! Use specific examples from your past roles to demonstrate your success in achieving KPIs and managing store performance. We love numbers, so if you can quantify your achievements, even better!
Tailor Your Application:Make sure your application speaks directly to the Store Manager role at Ernest Jones. Highlight your leadership skills and experience in coaching teams. We’re looking for someone who can inspire others, so show us how you’ve done this in previous positions.
Check Your Details:Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in our industry. And remember, apply through our website to ensure your application gets to us smoothly!
How to prepare for a job interview at Ernest Jones
✨Know Your Numbers
Before the interview, brush up on your KPIs and be ready to discuss how you've achieved them in previous roles. This shows you understand the commercial side of running a store and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where your coaching made a difference, as this will highlight your ability to lead effectively.
✨Understand the Product
Familiarise yourself with the jewellery and watch products offered by Ernest Jones. Being able to speak passionately about the items will demonstrate your genuine interest and help you connect with customers.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult customer situations or managing team conflicts. Practising your responses will help you articulate your problem-solving skills and customer-first approach.
