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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join Signet, the UK's leading diamond jewellery retailer with over 270 stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience with strong communication and sales skills.
- Other info: Flexible hours during peak times and a supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers!
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Newry employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Newry
✨Tip Number 1
Get to know the products inside out! When you’re chatting with potential employers, show off your knowledge about jewellery and watches. This will not only impress them but also demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to get comfortable talking about your experiences and how you can bring amazing customer service to the team. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your ambition! Talk about your career goals during interviews and how this Supervisor role fits into your plans. We love seeing candidates who are eager to grow and develop.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for updates – you don’t want to miss out on that video assessment opportunity!
We think you need these skills to ace Supervisor in Newry
Some tips for your application 🫡
Show Off Your Product Knowledge: Make sure to highlight any experience you have with product knowledge in your application. We want to see how you can bring our jewellery to life for customers, so share examples of how you've done this before!
Be Yourself in the Video: When it comes to the video assessment, just be yourself! We’re looking for your personality and passion for customer service, so let that shine through. Remember, we want to know why you’d love to join us!
Tailor Your Application: Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Supervisor role. We appreciate when candidates show they’ve done their homework!
Stay on Top of Your Emails: After you apply, keep an eye on your inbox! We’ll be sending updates about your application, and you don’t want to miss out on any important information. Regularly checking your emails will keep you in the loop!
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before your interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to be a role model for others in the team.
✨Practice Your Communication Style
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Express Your Ambition
Let them know you're eager to grow within the company. Talk about your career aspirations and how you see the Supervisor role as a stepping stone to management. This shows that you're not just looking for a job, but a long-term career path.
