At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in a jewellery retail environment.
- Company: Join Signet, the name behind H. Samuel and Ernest Jones, with over 270 stores in the UK.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Other info: Dynamic work environment with training programmes to help you grow your talent.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience, strong communication skills, and a flair for sales.
The predicted salary is between 20000 - 25000 £ per year.
Job Description
Our Supervisors have a special talent for amazing our Customers!Permanent Supervisor - Part Time We firmly believe that jewellery retail is all about having great product knowledge.
Where do the gems come from in that necklace?
How does that watch keep such exact time?
Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!You'll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.
You'll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background You'll have retail or customer service experience, but what really sets you apart is your ability to sell.
You'll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features.
You'll also be ambitious.
Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What's next?When you submit your application, you will be invited to complete a short online assessment.
If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.
Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
We recommend to regularly check your emails to ensure you don't miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount.
The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities.
If you've got potential, we'll help you fulfil it.
We've got the training and development programmes in place to really help you make the most of your talent!Signet is the name behind H.
Samuel and Ernest Jones.
Together, we have more than 270 stores in the UK and Republic of Ireland.
But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores.
Just imagine where your career could take you.
Signet Jewelers (H.
Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.
We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1).
All employment is decided on the basis of qualifications, merit and business need.
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Locations
Supervisor Apprenticeship in Kent, Worth employer: Ernest Jones
ERNEST JONES is an excellent employer that fosters a vibrant retail environment where individuality and life are celebrated. With a competitive salary, generous employee discounts, and up to 33 days of holiday per year, employees enjoy a supportive work culture that prioritises customer service excellence and personal growth. As an Assistant Manager, you will have the opportunity to develop your leadership skills while being part of a team that values enthusiasm and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Apprenticeship in Kent, Worth
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Ernest Jones, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Supervisor Apprenticeship in Kent, Worth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Ernest Jones that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Ernest Jones will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Ernest Jones and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Ernest Jones
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Ernest Jones, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Ernest Jones!
