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- Tasks: Lead a vibrant team and create unforgettable customer experiences in our new flagship store.
- Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Access to career progression, health schemes, and a supportive work environment.
- Why this job: Be a key player in shaping a brand-new store and inspiring your team.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
We are thrilled to be opening a brand-new Ernest Jones flagship store at Lakeside Shopping Centre in Thurrock - a bold, beautiful space designed to elevate the customer experience and showcase our exceptional jewellery and watch collections. This is a rare opportunity to play a pivotal role in bringing a new store to life from day one.
As our Store Manager, you'll have the unique chance to build and shape your own team, embed an inspiring culture, and create unforgettable moments for customers in one of the UK's most vibrant retail destinations.
You'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You'll also be responsible for consistent compliance with company instructions, policies and processes and will control costs, payroll, shrinkage and expenses for the store. Additionally, you'll oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.
Become a special part of creating incredible memorable events for our clients! At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients, ensuring that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!
We're looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
Upon joining us as a Store Manager, you'll be supported from day one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Flagship Store Manager in Grays employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flagship Store Manager in Grays
✨Tip Number 1
Get to know the company inside out! Research Ernest Jones, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their products.
✨Tip Number 2
Practice makes perfect! Prepare for that video interview by rehearsing your answers to common questions. Think about how your experience aligns with their needs and be ready to share specific examples of your leadership and sales successes.
✨Tip Number 3
Show your personality! When you're in that interview, let your enthusiasm shine through. They want someone who can inspire a team and create memorable customer experiences, so don’t hold back on showcasing your unique flair.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're genuinely interested in the role and gives you another chance to reiterate why you're the perfect fit for their flagship store.
We think you need these skills to ace Flagship Store Manager in Grays
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for jewellery and customer service shine through! We want to see how excited you are about the role and how you can inspire others.
Be Specific with Your Achievements: Don't just say you've hit targets; tell us how you did it! Use specific examples from your past experiences that highlight your leadership skills and ability to drive sales. We love a good success story!
Tailor Your Application: Make sure to customise your application to fit the Store Manager role. Highlight your experience in managing teams and achieving KPIs, and show us how you can create unforgettable moments for our customers.
Keep an Eye on Your Inbox: After you submit your application through our website, keep checking your emails! We’ll be reaching out for the next steps, so don’t miss out on any updates or assessments we might send your way.
How to prepare for a job interview at Ernest Jones
✨Know Your Numbers
As a Store Manager, you'll need to demonstrate your understanding of KPIs and commercial performance. Brush up on your past achievements and be ready to discuss how you've met or exceeded targets in previous roles. This shows you’re not just a people person but also a numbers whiz!
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach. Think of specific examples where you've inspired or developed your team. Highlight how you’ve created a positive culture and motivated your staff to deliver exceptional customer experiences. This is your chance to shine as a role model!
✨Get Familiar with the Brand
Dive deep into Ernest Jones' product range and values. Understand their unique selling points and be ready to express your passion for jewellery and watches. Showing that you can put yourself in the customers' shoes will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a team during peak sales or resolving customer complaints. Think through your responses and use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.