Assistant Manager in Glasgow, North East

Assistant Manager in Glasgow, North East

Glasgow +1 Full-Time 25000 - 32000 £ / year (est.) No home office possible
Ernest Jones

At a Glance

  • Tasks: Lead a passionate team to deliver exceptional customer experiences in our jewellery store.
  • Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
  • Benefits: Competitive salary, generous discounts, and extensive training opportunities.
  • Other info: Enjoy a supportive environment with clear career progression and diverse opportunities.
  • Why this job: Be a key player in helping customers celebrate life's special moments with luxury products.
  • Qualifications: Retail management experience and a passion for coaching and inspiring others.

The predicted salary is between 25000 - 32000 £ per year.

Our Assistant Managers continuously strive for customer-first excellence in our stores! As Assistant Store Manager here at Ernest Jones, you'll join the team in a store within the local area. You'll support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures.

You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.

At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!

We're looking for suitable candidates to demonstrate the following:

  • Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
  • A commercially savvy approach with a drive to continuously improve and deliver outstanding results
  • Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential.
  • An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love.

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.

Upon joining us as Assistant Manager, you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.

In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:

  • Competitive salary including sales incentives.
  • Generous discount of up to 30% off our fabulous products from day one.
  • An annual enhanced discount to celebrate the day you joined our team.
  • Retirement Savings plans which offer flexibility in the way you save for the future.
  • Immediate Life Assurance from day one.
  • A minimum of 33 days holiday per year.
  • Recognised qualifications, study support and structured career progression.
  • Health and Wellbeing Scheme.
  • Financial Wellbeing scheme.
  • Give As You Earn scheme - An easy way to support causes close to your heart.
  • Real Rewards - exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could Shine with Signet! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

Locations

Glasgow North East

Assistant Manager in Glasgow, North East employer: Ernest Jones

At Ernest Jones, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. As an Assistant Manager, you'll benefit from comprehensive training through our Signet Jewellery Academy, competitive salary packages, generous discounts, and a minimum of 33 days holiday per year, all while working in a supportive environment that fosters personal and professional growth. Join us to inspire your team and help customers celebrate life's special moments with our exquisite jewellery collection.
Ernest Jones

Contact Detail:

Ernest Jones Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in Glasgow, North East

✨Tip Number 1

Get to know the company! Before your interview, dive into Ernest Jones' values and products. This will help you connect with the team and show that you're genuinely interested in helping customers celebrate life and express love.

✨Tip Number 2

Practice makes perfect! Prepare for that video assessment by rehearsing your answers. Think about how your leadership skills can inspire a customer-first culture and how you can motivate your team to achieve their best.

✨Tip Number 3

Show off your passion! When discussing your experience, highlight your love for jewellery and how it drives you to provide exceptional service. Let them see that you’re not just looking for a job, but a chance to be part of something special.

✨Tip Number 4

Follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re keen to join the team.

We think you need these skills to ace Assistant Manager in Glasgow, North East

Leadership Skills
Retail Management
Sales Management
Coaching and Mentoring
Customer Relationship Management
Team Development
Commercial Awareness
Problem-Solving Skills
Organisational Skills
Communication Skills
Passion for Jewellery
Adaptability
Proactive Approach

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the jewellery industry shine through! We want to see how much you care about helping customers celebrate special moments with our stunning products.

Highlight Leadership Skills: Make sure to showcase your inspirational leadership credentials. We’re looking for someone who can motivate and coach a team, so share examples of how you've done this in your previous roles!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Assistant Manager role at Ernest Jones. We love seeing candidates who put in the effort!

Keep an Eye on Your Inbox: After you submit your application, keep checking your emails! We’ll be reaching out for the next steps, including a short online assessment and possibly a video introduction. Don’t miss out on any updates from us!

How to prepare for a job interview at Ernest Jones

✨Know Your Products

Before the interview, take some time to familiarise yourself with Ernest Jones' product range. Understand the different types of jewellery and watches they offer, as well as any unique selling points. This knowledge will not only impress your interviewers but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Highlight how you can inspire a customer-first culture within the store.

✨Prepare for Situational Questions

Expect questions that assess how you'd handle specific situations in-store. Think about scenarios like managing a busy sales period or dealing with a dissatisfied customer. Practising your responses will help you articulate your problem-solving skills effectively during the interview.

✨Express Your Passion for Customer Service

Ernest Jones values a customer-first approach, so be ready to discuss your passion for providing excellent service. Share stories that illustrate your commitment to helping customers find the perfect piece, and how you’ve gone above and beyond in previous roles to ensure customer satisfaction.

Assistant Manager in Glasgow, North East
Ernest Jones
Location: Glasgow

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