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- Tasks: Lead a team to deliver amazing customer service and maximise sales in a vibrant jewellery retail environment.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive pay, staff discounts, and career development opportunities.
- Why this job: Be a role model, showcase your personality, and grow into management with our support.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Embrace a unique dress code that celebrates individuality and creativity.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend you regularly check your emails to ensure you don’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet is the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Enniskillen employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Enniskillen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H. Samuel and its products. Understanding the brand and its values will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Think about your past experiences and how they relate to the role of a Supervisor. We want to hear your stories, so make them engaging!
✨Tip Number 3
Show off your personality! Remember, H. Samuel values unique personalities. Don’t be afraid to let your true self shine during the interview. Whether it’s your style or your passion for jewellery, let them see what makes you, you!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor in Enniskillen
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We love seeing the real you, so don’t be afraid to showcase your style and flair in your writing.
Highlight Your Experience: Make sure to emphasise any retail or customer service experience you have. We want to know how you've wowed customers in the past and how you can bring that magic to our team!
Be Specific About Your Skills: Talk about your communication skills and how you build rapport with customers. We’re looking for those who can really connect and sell, so give us examples of how you’ve done this before.
Check Your Emails Regularly: After you submit your application, keep an eye on your inbox! We’ll be reaching out for the next steps, and you don’t want to miss any updates from us.
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before your interview, dive deep into the products that H. Samuel offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Show Off Your Customer Service Skills
Prepare to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to be a role model for others.
✨Embrace Your Unique Style
Since H. Samuel values individuality, don’t shy away from showcasing your personal style during the interview. Dress in a way that reflects your personality while still adhering to the business casual dress code. This will help you connect with the brand's culture.
✨Be Ready to Discuss Team Development
As a potential Supervisor, you'll need to coach new team members. Prepare to discuss how you would help others grow their product knowledge and customer service skills. Highlight any previous experience you have in mentoring or training others.
