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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join Signet, the name behind H. Samuel and Ernest Jones, part of a global diamond retailer.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Dynamic environment with training programmes to help you grow your talent.
The predicted salary is between 28800 - 43200 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent.
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Edinburgh employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Edinburgh
✨Tip Number 1
Get to know the products inside out! When you’re chatting with customers, your knowledge about the gems and watches will really shine through. It’s all about making that connection and showing off your expertise.
✨Tip Number 2
Practice makes perfect! Before your video interview, rehearse what you want to say. Show us your personality and why you’re passionate about joining our team. A little prep goes a long way!
✨Tip Number 3
Stay on top of your emails! After applying, keep checking for updates. We want to make sure you don’t miss any important info about your application or next steps.
✨Tip Number 4
Don’t forget to showcase your customer service skills! During interviews, share examples of how you’ve wowed customers in the past. We love hearing about your experiences and how you can bring that magic to our stores.
We think you need these skills to ace Supervisor in Edinburgh
Some tips for your application 🫡
Show Off Your Product Knowledge: Make sure to highlight any experience you have with product knowledge in your application. We want to see how you can bring our jewellery to life for customers, so share examples of how you've done this before!
Be Yourself: When writing your application, let your personality shine through! We’re looking for confident and outgoing individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our team.
Tailor Your Application: Take the time to tailor your application to the Supervisor role. Mention specific skills and experiences that align with what we’re looking for, like your ability to coach others or achieve sales targets.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before your interview, dive deep into the products the company offers. Understand where the gems come from and how the watches function. This knowledge will not only impress the interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond for a customer. This will demonstrate your ability to be a role model for other team members.
✨Practice Your Communication Style
Since communication is key for this role, practice speaking clearly and confidently about your experiences. You might even want to do a mock interview with a friend to get comfortable showcasing your outgoing personality.
✨Express Your Ambition
Let them know you see this position as a stepping stone to management. Share your career goals and how you plan to grow within the company. This shows that you’re not just looking for a job, but a long-term career path.