At a Glance
- Tasks: Lead a passionate team to achieve sales targets and create memorable customer experiences.
- Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
- Benefits: Competitive salary, generous discounts, and extensive training opportunities.
- Other info: Enjoy a supportive culture with clear career progression and diverse opportunities.
- Why this job: Be a key player in a unique retail environment and inspire others.
- Qualifications: Proven leadership skills and a passion for delivering exceptional customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at Ernest Jones in our Outlet Store in East Midlands (DE55) you'll be responsible for achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store.
We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients! At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!
We’re looking for suitable candidates to demonstrate the following:
- An excellent track record of successfully achieving KPI's.
- Experience of holding accountability for managing the commercial performance of a store.
- Experience of leading store teams.
- Experience of target-setting and interpreting business data.
- An ability to inspire, coach and develop your team to maximise potential and performance.
- Proven track record of role modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and ability to put yourself in our customers' shoes.
- A competitive spirit.
- Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.
What’s next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your Rewards Upon joining us as a Store Manager you’ll be supported from day-one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources, you’ll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Store Manager in Derby employer: Ernest Jones
At Ernest Jones, we pride ourselves on being an exceptional employer, offering our Store Managers a vibrant work culture that celebrates individuality and fosters growth. With comprehensive training through the Signet Jewellery Academy, competitive salaries, generous discounts, and a commitment to employee wellbeing, we empower our team to excel in their roles while creating memorable experiences for our clients in the beautiful East Midlands Outlet. Join us to not only advance your career but also to be part of a community that values passion, leadership, and customer excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Derby
✨Tip Number 1
Get to know the company inside out! Research Ernest Jones, their products, and their values. This way, when you get that interview, you can show off your passion and knowledge, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and sales management. Think about your past experiences and how they align with what Ernest Jones is looking for in a Store Manager.
✨Tip Number 3
Show your personality! When you record that video introduction, let your enthusiasm shine through. Be genuine and express why you want to be part of the Ernest Jones team – it’s all about connecting with them on a personal level.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Store Manager in Derby
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for jewellery and customer service shine through! We want to see how you connect with our products and how you can inspire others to do the same.
Be Specific About Your Achievements:Don't just say you've hit targets; tell us how you did it! Use numbers and examples to showcase your track record in achieving KPIs and managing store performance. We love a good success story!
Tailor Your Application:Make sure your application speaks directly to the Store Manager role. Highlight your leadership skills and experience in coaching teams, as well as your ability to create amazing customer experiences. We want to know why you're the perfect fit!
Keep an Eye on Your Inbox:After you submit your application through our website, keep checking your emails! We’ll be reaching out for the next steps, so don’t miss out on any updates. We’re excited to hear from you!
How to prepare for a job interview at Ernest Jones
✨Know Your Numbers
Before the interview, brush up on your KPIs and sales figures. Be ready to discuss how you've achieved targets in previous roles. This shows you understand the commercial side of running a store and can drive performance.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and developed your team in the past. Think about specific situations where your coaching made a difference. This will demonstrate your ability to lead and motivate others effectively.
✨Understand the Product
Familiarise yourself with the jewellery and watch products that Ernest Jones offers. Being able to speak passionately about the items will not only impress but also show that you can connect with customers and guide them in their purchases.
✨Be Customer-Centric
Think of examples where you've gone above and beyond for customers. Highlighting your commitment to delivering amazing customer experiences will resonate well, as this is a key aspect of the Store Manager role.