At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in our jewellery store.
- Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
- Benefits: Competitive salary, generous discounts, and extensive training opportunities.
- Why this job: Be a key player in helping customers celebrate special moments with exquisite jewellery.
- Qualifications: Retail management experience and a passion for inspiring and developing teams.
- Other info: Enjoy a supportive environment with clear career progression and diverse opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
As Assistant Store Manager here at Ernest Jones, you will join the team in a store within the local area. You will support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You will be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You will run the store when the Store Manager is not present and will be required to plan, adjust priorities, and organise activities regularly. At Ernest Jones, you will devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our collection of exquisite diamonds, prestigious watch brands, or exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
We are looking for suitable candidates to demonstrate the following:
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
Upon joining us as Assistant Manager, you will be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources, you will also achieve the following benefits:
- Competitive salary including sales incentives
- Generous discount of up to 30% off our fabulous products from day one
- An annual enhanced discount to celebrate the day you joined our team
- Retirement Savings plans which offer flexibility in the way you save for the future
- Immediate Life Assurance from day one
- A minimum of 33 days holiday per year
- Recognised qualifications, study support, and structured career progression
- Health and Wellbeing Scheme
- Financial Wellbeing scheme
- Give As You Earn scheme - An easy way to support causes close to your heart
- Real Rewards - exclusive discounts on groceries, travel, and leisure
Apply now to see how your career could Shine with Signet!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit, and business need.
Assistant Manager in Basildon employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Basildon
✨Tip Number 1
Get to know the company! Before your interview, dive into Ernest Jones' values and products. This will help you connect with the team and show that you're genuinely interested in celebrating life and expressing love through their exquisite offerings.
✨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing your answers to common questions. Highlight your leadership skills and passion for retail, so you can shine like a diamond when it’s your turn to speak.
✨Tip Number 3
Show off your coaching chops! Think of examples where you've inspired or developed your team. This is key for the Assistant Manager role, so be ready to share how you’ve helped others achieve their potential.
✨Tip Number 4
Stay on top of your application! Keep an eye on your emails for updates from the recruitment team. If you haven’t heard back in a while, don’t hesitate to follow up. It shows your enthusiasm and commitment to joining the Ernest Jones family!
We think you need these skills to ace Assistant Manager in Basildon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the jewellery industry shine through! We want to see how excited you are about helping customers celebrate special moments with our stunning products.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your inspirational leadership credentials. Share examples of how you've motivated and developed others in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the role. Remember, we want to know why you’re the gem we’ve been looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly, and you’ll find all the details you need to get started on your journey with us.
How to prepare for a job interview at Ernest Jones
✨Know Your Products
Familiarise yourself with the jewellery and watch brands that Ernest Jones offers. Being able to discuss specific pieces and their unique features will show your passion for the industry and help you connect with customers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching techniques and how you've motivated others to achieve their targets, as this is crucial for the Assistant Manager role.
✨Emphasise Customer Service
Think of instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to a customer-first approach, which is key at Ernest Jones.
✨Practice Your Sales Techniques
Brush up on your sales strategies and be prepared to discuss how you would promote a sales culture in-store. Consider role-playing scenarios where you can showcase your selling skills and how you would coach your team to do the same.