At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in a vibrant retail environment.
- Company: Join Ernest Jones, part of Signet Jewelers, the world's largest diamond retailer.
- Benefits: Competitive salary, generous discounts, 33 days holiday, and career progression opportunities.
- Other info: Enjoy bespoke training and development through our Signet Jewellery Academy.
- Why this job: Be part of a unique jewellery experience and help customers celebrate special moments.
- Qualifications: Retail management experience and a passion for coaching and inspiring teams.
The predicted salary is between 30000 - 40000 β¬ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
As Assistant Store Manager here at Ernest Jones in Stratford City, you'll support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!
Are you the perfect gem? We're looking for suitable candidates to demonstrate the following:
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application.
What will you receive in return? Upon joining us as Assistant Manager, you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
- Competitive salary including sales incentives
- Generous discount of up to 30% off our fabulous products from day one
- An annual enhanced discount to celebrate the day you joined our team
- Retirement Savings plans which offer flexibility in the way you save for the future
- Immediate Life Assurance from day one
- A minimum of 33 days holiday per year
- Recognised qualifications, study support and structured career progression
- Health and Wellbeing Scheme
- Financial Wellbeing scheme
- Give As You Earn scheme - An easy way to support causes close to your heart
- Real Rewards - exclusive discounts on groceries, travel and leisure
Apply now to see how your career could Shine with Signet! Be part of something special!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you. Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Store Manager - Stratford City employer: Ernest Jones
At Ernest Jones in Stratford City, we pride ourselves on fostering a vibrant work culture that prioritises customer-first excellence and employee development. As an Assistant Store Manager, you'll benefit from comprehensive training through our Signet Jewellery Academy, competitive salary packages, and generous discounts, all while being part of a supportive team that values your growth and passion for the jewellery industry. Join us to not only advance your career but also to celebrate life's special moments with our customers.
StudySmarter Expert Adviceπ€«
We think this is how you could land Assistant Store Manager - Stratford City
β¨Tip Number 1
Get to know the company inside out! Before your interview, dive into Ernest Jones' values and products. This will help you connect with the team and show that you're genuinely interested in helping customers celebrate life and express love.
β¨Tip Number 2
Practice makes perfect! Prepare for that video assessment by rehearsing your answers to common questions. Think about how your leadership style aligns with their customer-first approach and be ready to share examples of how you've inspired your team in the past.
β¨Tip Number 3
Show off your passion for jewellery! When discussing your interest in the industry, highlight any relevant experience or knowledge you have. This will demonstrate that you're not just looking for a job, but that you truly care about the products and the customers.
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itβs a great opportunity to reiterate why youβd be a perfect fit for the Assistant Store Manager position.
We think you need these skills to ace Assistant Store Manager - Stratford City
Some tips for your application π«‘
Show Your Passion:When you're writing your application, let your enthusiasm for the jewellery industry shine through! We want to see how much you care about helping customers celebrate special moments with our products.
Highlight Your Leadership Skills:Make sure to showcase your experience in leading and motivating teams. We love candidates who can inspire others, so share examples of how you've coached team members to achieve their best!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relevant to the role of Assistant Store Manager.
Apply Through Our Website:Don't forget to submit your application through our website! It's the best way to ensure it gets to us directly, and you'll be one step closer to joining our amazing team at Ernest Jones.
How to prepare for a job interview at Ernest Jones
β¨Know Your Products
Before the interview, make sure you familiarise yourself with Ernest Jones' product range, especially their exquisite diamonds and luxury jewellery. Being able to discuss specific items and their features will show your genuine interest in the jewellery industry and help you connect with the interviewers.
β¨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or improved sales performance. Highlighting your inspirational leadership credentials will demonstrate that you're ready to support the Store Manager and drive a customer-first culture.
β¨Emphasise Customer Relationships
Be ready to discuss how you build and maintain excellent relationships with customers. Share stories that illustrate your ability to guide clients in making special purchases, as this aligns perfectly with the role's focus on celebrating life and expressing love through jewellery.
β¨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to prioritise tasks. Think about how you would handle running the store in the absence of the Store Manager, and be prepared to discuss how you'd organise activities and adjust priorities to meet targets.