At a Glance
- Tasks: Lead a passionate team and drive sales in a vibrant jewellery store.
- Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive salary, generous discounts, and 33 days holiday.
- Other info: Access to training, career progression, and a supportive work environment.
- Why this job: Make a real impact by helping customers celebrate special moments with exquisite jewellery.
- Qualifications: Retail management experience and a passion for coaching and inspiring others.
The predicted salary is between 30000 - 40000 £ per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
As Assistant Store Manager here at Ernest Jones in Stratford City, you'll support our Store Manager in achieving the store's targets through promoting the sales culture in-store, building and inspiring a strong customer-first team and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly.
At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath‑taking collection of exquisite diamonds, our selection of some of the world’s most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique; join us and be part of something special!
Are you the perfect gem?
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
What will you receive in return? Upon joining us as Assistant Manager, you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal Signet Jewellery Academy. In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
- Competitive salary including sales incentives
- Generous discount of up to 30% off our fabulous products from day one
- An annual enhanced discount to celebrate the day you joined our team
- Retirement Savings plans which offer flexibility in the way you save for the future
- Immediate Life Assurance from day one
- A minimum of 33 days holiday per year
- Recognised qualifications, study support and structured career progression
- Health and Wellbeing Scheme
- Financial Wellbeing scheme
- Give As You Earn scheme - An easy way to support causes close to your heart
- Real Rewards - exclusive discounts on groceries, travel and leisure
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all; we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Store Manager — Lead, Coach & Jewelry Sales employer: Ernest Jones
At Ernest Jones, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises customer-first excellence. As an Assistant Store Manager in Stratford City, you'll benefit from comprehensive training through our Signet Jewellery Academy, competitive salary packages, and generous employee discounts, all while being part of a supportive team dedicated to celebrating life's special moments. With structured career progression and a commitment to employee wellbeing, joining us means becoming part of a company that values your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager — Lead, Coach & Jewelry Sales
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Ernest Jones' values and products. This way, you can show off your passion for jewellery and how you can help customers celebrate life and express love.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your ability to lead and motivate others.
✨Tip Number 3
Show your sales savvy! Prepare to discuss your approach to driving sales and improving results. Bring examples of how you've successfully boosted sales in previous roles to the table.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Ernest Jones family and ready to embark on this exciting journey with us.
We think you need these skills to ace Assistant Store Manager — Lead, Coach & Jewelry Sales
Some tips for your application 🫡
Show Your Passion for Jewellery:When writing your application, let your love for jewellery shine through! Share any experiences or interests you have in the industry to show us why you're the perfect fit for our team.
Highlight Your Leadership Skills:We want to see how you've inspired and coached others in your previous roles. Use specific examples to demonstrate your leadership credentials and how you've helped your team achieve their goals.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting to show us that you understand what we're looking for in an Assistant Store Manager.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Ernest Jones.
How to prepare for a job interview at Ernest Jones
✨Know Your Products
Before the interview, make sure you familiarise yourself with the jewellery and watch products that Ernest Jones offers. Understanding the unique features and selling points of their exquisite diamonds and luxury items will help you demonstrate your passion for the industry and show that you're ready to guide customers in making special purchases.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to inspire and coach your team. Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Highlight your ability to motivate others and how you can bring that energy to the store.
✨Emphasise Customer-First Excellence
Ernest Jones values a customer-first approach, so be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond to ensure a positive shopping experience, as this aligns perfectly with their mission to celebrate life and express love.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
