At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences in a vibrant retail environment.
- Company: Join Ernest Jones, part of the world's largest diamond jewellery retailer.
- Benefits: Enjoy competitive salary, generous discounts, and extensive training opportunities.
- Other info: Access to career progression, health schemes, and a supportive learning environment.
- Why this job: Be a key player in helping customers celebrate life's special moments with luxury products.
- Qualifications: Retail management experience and a passion for coaching and inspiring teams.
The predicted salary is between 30000 - 40000 € per year.
Our Assistant Managers continuously strive for customer-first excellence in our stores!
As Assistant Store Manager here at Ernest Jones in Stratford City, you'll support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team, and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.
You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities, and organise activities regularly. At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands, or our extensive range of exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.
We're looking for suitable candidates to demonstrate the following:
- Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
- A commercially savvy approach with a drive to continuously improve and deliver outstanding results
- Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
- An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love
Upon joining us as Assistant Manager, you'll be supported from day one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'.
In addition to being able to access dedicated Learning & Development resources, you'll also achieve the following benefits:
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our fabulous products from day one.
- An annual enhanced discount to celebrate the day you joined our team.
- Retirement Savings plans which offer flexibility in the way you save for the future.
- Immediate Life Assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and Wellbeing Scheme.
- Financial Wellbeing scheme.
- Give As You Earn scheme - An easy way to support causes close to your heart.
- Real Rewards - exclusive discounts on groceries, travel and leisure.
Apply now to see how your career could Shine with Signet!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Assistant Store Manager employer: Ernest Jones
At Ernest Jones in Stratford City, we pride ourselves on fostering a vibrant work culture that prioritises customer-first excellence and employee development. As an Assistant Store Manager, you'll benefit from comprehensive training through our bespoke Management Induction programme and the Signet Jewellery Academy, alongside competitive salaries, generous discounts, and a minimum of 33 days holiday per year. Join us to not only advance your career in the unique jewellery retail sector but also to be part of a team that celebrates life and expresses love through exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Get to know the company! Before your interview, dive into Ernest Jones' values and products. This will help you connect with the team and show that you're genuinely interested in helping customers celebrate life and express love.
✨Tip Number 2
Practice your leadership stories! Think of times when you've inspired or coached a team. Be ready to share these experiences during your interview to demonstrate your ability to motivate others and drive sales.
✨Tip Number 3
Show your passion for jewellery! Whether it's about diamonds or luxury watches, let your enthusiasm shine through. Share why you love the industry and how you can help customers find the perfect piece.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for updates and be ready for that video assessment – it’s your chance to stand out!
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Jewellery:When you're writing your application, let your love for jewellery shine through! Talk about why you’re excited about the industry and how you can help customers celebrate special moments with our stunning pieces.
Highlight Your Leadership Skills:We want to see your inspirational leadership credentials! Share examples of how you've motivated and developed your team in previous roles. This will show us that you’re ready to step up as an Assistant Store Manager.
Be Customer-First Focused:Make sure to emphasise your commitment to customer service. We’re all about putting customers first, so share any experiences where you’ve gone above and beyond to create a fantastic shopping experience.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, keep an eye on your emails for updates – we’ll be in touch soon!
How to prepare for a job interview at Ernest Jones
✨Know Your Products
Before the interview, make sure you familiarise yourself with the jewellery and watch products that Ernest Jones offers. Being able to discuss specific items and their features will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated others or improved sales performance. This will demonstrate your inspirational leadership credentials and your ability to drive results.
✨Emphasise Customer Service
Since the role focuses on customer-first excellence, be ready to share experiences where you went above and beyond for customers. Highlighting your commitment to exceptional service will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's culture, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
