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- Tasks: Provide technical support to customers and diagnose issues with pneumatic products.
- Company: Join a leading pneumatic automation company with over 40 years of experience.
- Benefits: Enjoy a competitive salary, company bonus, generous holiday, and pension scheme.
- Why this job: Great opportunity for career growth in a supportive and innovative environment.
- Qualifications: Mechanical design engineering background or similar; good communication skills required.
- Other info: On-the-job training provided; equal opportunities employer.
The predicted salary is between 28000 - 36000 £ per year.
Technical Support Engineer (Hydraulics/Pneumatics)
Milton Keynes
£35,000 to £45,000 + Company Bonus + Generous Holiday + Company Pension + On the Job Training + Career Progress + Personalised Progression
Are you an Engineer with mechanical or technical design knowledge, looking to come off the tools into a customer and client facing role, looking to take the next step in your career with an industry leading worldwide pneumatic automative company, looking to expand their business and add to their team of expert engineers, offering on the job training, company bonus, company pension, good holiday structure and clear specialised routes for progression?
Do you want to join a well-established world leading company, taking the pneumatic automation industry by storm as they increase in turnover year upon year, looking to add to their valued engineering team, offering great company benefits, on the job training and great opportunities for career development?
On offer is a fantastic opportunity to join a leading pneumatic automation company, specialising in products, parts and equipment across a range of manufacturing industries, going from strength to strength with their bespoke solutions. With over 40 years of establishment and reaching 300 employees, this company is leading the way in the pneumatic automation industry, valuing their employees above all else by offering great benefits and clear routes for progression.
In this role you would be responsible for offering customer support over the phone on products and equipment, diagnosing any problems and issues as well as training on new pneumatic automative products and parts.
The ideal Technical Support Engineer would have come from a mechanical design engineering background or similar, looking to grow and develop their career in the hydraulics and pneumatics automation industry.
The Role:
- Providing technical support to customers and clients over the phone and via email
- Processing new requests and returns for products and equipment
- Ability to understand and learn about new products
The Person:
- Mechanical design engineering background or similar, such as HNC degree
- Good communication and customer service skills
- Looking for grow and develop their career
Keywords: Engineer, Technical Support, Pneumatics, Automation, Customer Service, IT, Milton Keynes, Leighton Buzzard, Bedford
Reference: 20762
If you are interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at our website.
Technical Support Engineer (Hydraulics/Pneumatics) in Milton Keynes employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer (Hydraulics/Pneumatics) in Milton Keynes
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in hydraulics and pneumatics. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the field.
✨Tip Number 2
Practice your communication skills, especially in a technical context. Being able to explain complex concepts clearly and concisely is crucial for a Technical Support Engineer role.
✨Tip Number 3
Network with professionals in the pneumatic automation industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 4
Prepare for potential technical questions by reviewing common issues faced in technical support roles. This will help you feel more confident and ready to tackle any challenges during the interview process.
We think you need these skills to ace Technical Support Engineer (Hydraulics/Pneumatics) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your mechanical design engineering background and any relevant experience in hydraulics or pneumatics. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and your desire to transition into a technical support role. Mention specific examples of how your engineering background can benefit the company.
Highlight Relevant Skills: In your application, emphasise your communication skills and ability to diagnose problems. These are crucial for a Technical Support Engineer, so provide examples of how you've successfully used these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Showcase Your Technical Knowledge
Make sure to brush up on your mechanical design and hydraulics/pneumatics knowledge. Be prepared to discuss specific products or technologies relevant to the role, as this will demonstrate your expertise and enthusiasm for the field.
✨Practice Customer Interaction Scenarios
Since the role involves providing technical support over the phone and via email, practice common customer service scenarios. Think about how you would handle difficult questions or troubleshoot issues, as this will show your problem-solving skills and ability to communicate effectively.
✨Research the Company
Familiarise yourself with the company's history, values, and recent developments in the pneumatic automation industry. This will not only help you answer questions but also allow you to ask insightful questions, showing your genuine interest in the company.
✨Prepare Questions About Career Development
Since the job offers clear routes for progression, prepare thoughtful questions about career development opportunities within the company. This shows that you are serious about your future and eager to grow within the organisation.
