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- Tasks: Support clients by troubleshooting and resolving software issues in a dynamic office and field role.
- Company: Join a well-established engineering company with over 20 years of growth in the manufacturing sector.
- Benefits: Enjoy a competitive salary, annual bonuses, specialist training, and a company car.
- Why this job: Be part of a tight-knit team, develop your skills, and make an impact across various industries.
- Qualifications: Ideal for Software Support Engineers or similar, with a passion for technology and problem-solving.
- Other info: Commutable to Northampton; equal opportunities employer welcoming all suitable candidates.
The predicted salary is between 32000 - 45000 £ per year.
Software Support Engineer (Manufacturing)
£40,000 – £45,000 + Training + Progression + Company Car + Company Bonus + Company Benefits
Northampton
Are you a Software Support Engineer or similar looking for a field and office based role within a tight-knit company offering specialised training within the Manufacturing / CNC industry?
Do you want to develop your career as you progress within a growing company while being rewarded with an annual bonus to increase your earnings?
This company, established over 20 years ago have since seen excellent growth, now with a broad client base across a range of industries including Civil, Defence, Aerospace and Automotive. They offer production solutions, including tool measuring and presetting, manufacturing support and shrink technology. Due to their continued growth, they are now looking to add an Applications Engineer to their team.
In this dynamic role your time will be split between the office and meeting face to face with clients. You will conduct visits to key clients as you troubleshoot software issues that arise. You will diagnose and resolve bespoke software issues, providing technical support, with training provided.
This role would suit a Software Support Engineer or similar looking for a specialist role within a well-established engineering company.
The Role:
- Conduct client visits.
- Troubleshoot, diagnose and resolve bespoke software issues.
- Provide technical support.
- Specialist training in the Manufacturing / CNC industry.
The Person:
- Software Support Engineer or similar.
- Commutable to Northampton and sites as needed.
Reference: BBBH19761
Keywords: Technical Support, IT Support, CNC, Manufacturing, Engineering, Aerospace, Machining, Tools, Software, Visual Basic, Northampton
If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at our website.
Software Support Engineer (Manufacturing) in Northampton employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Support Engineer (Manufacturing) in Northampton
✨Tip Number 1
Familiarise yourself with the specific software and tools used in the Manufacturing and CNC industry. Understanding the technical aspects of these systems will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the Manufacturing and Engineering sectors. Attend industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential job referrals.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios related to software support. Being able to demonstrate your problem-solving skills in real-time will set you apart from other candidates.
✨Tip Number 4
Research the company’s client base and projects they have worked on. Showing that you understand their business and how you can contribute to their success will make a strong impression during your interview.
We think you need these skills to ace Software Support Engineer (Manufacturing) in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software support, particularly within the manufacturing or CNC industry. Emphasise any technical skills that align with the job description, such as troubleshooting and diagnosing software issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your ability to provide technical support and your eagerness to learn through the specialised training offered.
Highlight Relevant Skills: In your application, clearly outline your technical skills, especially those related to software support and any programming languages you are familiar with, such as Visual Basic. This will help you stand out as a candidate who can hit the ground running.
Show Enthusiasm for the Company: Research the company and mention why you are excited about the opportunity to work with them. Highlight their growth and diverse client base, and express your desire to contribute to their success in the manufacturing sector.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Understand the Company and Industry
Before your interview, take some time to research the company and its position within the Manufacturing and CNC industry. Familiarise yourself with their products and services, as well as their client base. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute.
✨Prepare for Technical Questions
As a Software Support Engineer, you may be asked technical questions related to software troubleshooting and support. Brush up on your knowledge of common software issues, especially those relevant to manufacturing and CNC applications. Be ready to discuss your previous experiences and how you resolved similar problems.
✨Showcase Your Communication Skills
Since the role involves client visits and face-to-face interactions, it's crucial to demonstrate strong communication skills during the interview. Practice explaining complex technical concepts in simple terms, as this will show your ability to connect with clients and provide effective support.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask insightful questions about the company culture, training opportunities, and career progression. This not only shows your enthusiasm for the role but also helps you assess if the company is the right fit for you.
