Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a talented team in providing top-notch technical support for smart home technology.
- Company: Join a global leader revolutionising the smart home industry.
- Benefits: Enjoy a competitive salary, training, paid international travel, and career progression.
- Why this job: Be part of an innovative team that invests in your growth and development.
- Qualifications: Experience in technical support or similar roles is essential.
- Other info: Exciting opportunity with a focus on personal and professional advancement.
The predicted salary is between 40000 - 60000 £ per year.
Do not wait to apply after reading this description; a high application volume is expected for this opportunity.
£50,000 - £60,000 + Training + Paid International Travel + Progression
Are you a Technical Support Engineer or similar that is interested in working in a global business that is revolutionising the smart home industry?
Do you want to work with an exceptionally talented team that will invest heavily in your progression and training?
Head of Technical Support (Smart Home Technology) in Reading employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Support (Smart Home Technology) in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the smart home tech industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company and its products. Show us you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice common interview questions with a mate. The more comfortable you are, the better you'll come across. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show us you're really keen on the role.
We think you need these skills to ace Head of Technical Support (Smart Home Technology) in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Technical Support role. Highlight your experience in smart home technology and any relevant technical support roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about smart home technology and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In the tech support world, problem-solving is key. Use examples from your past experiences to demonstrate how you've tackled challenges. We want to know how you think on your feet and resolve issues effectively!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Ernest Gordon Recruitment
✨Know Your Tech Inside Out
As a candidate for the Head of Technical Support, it's crucial to have a solid grasp of smart home technology. Brush up on the latest trends and products in the industry, and be ready to discuss how you've tackled technical challenges in the past.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've led teams or projects, especially in high-pressure situations. Highlight your approach to mentoring others and fostering a collaborative environment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about common issues in technical support and how you would handle them. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
Interviews are a two-way street. Prepare thoughtful questions about the company's vision for smart home technology and how the technical support team fits into that. This shows your genuine interest and helps you gauge if the company aligns with your career goals.
