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- Tasks: Lead a team of engineers in delivering top-notch refrigeration services.
- Company: Established refrigeration and air conditioning business with a customer-first approach.
- Benefits: Competitive salary, bonus, company vehicle, hybrid working, and 31 days holiday.
- Why this job: Shape service operations and drive business growth while progressing to a Director-level role.
- Qualifications: Experience in service management and relevant refrigeration qualifications required.
- Other info: Join a forward-thinking company with excellent career progression opportunities.
£65,000 - £70,000 + Bonus + Company Vehicle + Hybrid Working After Probation + Progression + 31 Days Holiday
Ipswich
Are you an experienced Service Manager with a strong technical background in commercial refrigeration looking to take ownership of a growing service department within a forward-thinking business? Do you enjoy leading and developing engineering teams, overseeing service delivery, and driving performance, while working closely with clients and internal stakeholders to deliver a high-quality, compliant service?
The company are a well-established refrigeration and air conditioning business providing installation, maintenance and servicing solutions across East Anglia. Known for their professional standards and their customer-first approach, they are investing in their leadership team to support continued growth and future succession planning.
This is an excellent opportunity for a Refrigeration Service Manager who enjoys autonomy, responsibility, and strategic input, with the chance to shape service operations, secure new business, and progress towards a future Director-level role within the business.
The Role:
- Manage and lead a team of refrigeration engineers and support staff, ensuring high performance and engagement
- Oversee day-to-day service operations, including scheduling, workload management, and resource planning
- Drive business growth by securing new service opportunities aligned with the company's growth strategy
- Ensure full compliance with health & safety legislation, F-Gas regulations, and company procedures
- Maintain high standards of customer service, resolving escalated service issues where required
The Person:
- Experience in refrigeration and air conditioning service management or a similar role
- Holds relevant refrigeration qualifications (F-Gas, City & Guilds, NVQ Level 2 or equivalent)
- Full UK driving licence
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset.
Service Manager (Commercial Refrigeration / AC) in Ipswich employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager (Commercial Refrigeration / AC) in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the refrigeration and AC industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your achievements in service management, especially any projects where you led teams or improved service delivery. This will set you apart from the competition.
✨Tip Number 3
Practice your pitch! When you land an interview, be ready to discuss how your experience aligns with the company's goals. Use specific examples to demonstrate your leadership and technical expertise in refrigeration.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets seen by the right people. Plus, you can keep track of your application status easily!
We think you need these skills to ace Service Manager (Commercial Refrigeration / AC) in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in commercial refrigeration and any relevant qualifications like F-Gas or City & Guilds. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've led teams and driven performance in previous roles. We love a good story!
Showcase Your Leadership Skills: As a Service Manager, you'll be leading a team, so make sure to highlight your leadership experience. Talk about how you've motivated teams, managed workloads, and resolved issues. We want to know how you can inspire others!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge about commercial refrigeration and air conditioning. Be ready to discuss specific systems, regulations like F-Gas, and any relevant qualifications you hold. This will show that you're not just a manager but also someone who understands the nitty-gritty of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team, resolved conflicts, or improved performance. This role is all about leading a service department, so demonstrating your leadership style will be key.
✨Understand the Company Culture
Research the company’s values and approach to customer service. Be ready to explain how your own values align with theirs and how you can contribute to their customer-first philosophy. This shows that you’re not just looking for any job, but that you’re genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Think about potential challenges you might face in this role, such as managing service delivery or handling escalated issues. Prepare to discuss how you would approach these situations, showcasing your problem-solving skills and strategic thinking. This will help you stand out as a candidate who can think on their feet.
