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- Tasks: Coordinate hire and service enquiries for construction needs in a dynamic office environment.
- Company: Established family-run business with over 50 years of experience in the hire industry.
- Benefits: Competitive salary, private health care, training opportunities, and a positive work-life balance.
- Why this job: Join a market leader and make a real impact in the construction hire sector.
- Qualifications: Experience in service coordination or CRM systems is preferred.
- Other info: Monday to Friday role with excellent career development prospects.
The predicted salary is between 21500 - 25500 £ per year.
£25,000 - £30,000 + Training + Health Insurance + Company Benefits
Grangemouth
Are you a Service Coordinator or similar looking for a Monday to Friday office-based role, within an established family run business offering private health care and a range of learning developments within a positive office environment?
In this office-based role, you will be the primary point of contact for all hire and service enquiries for a range of construction needs, ranging from generators and forklifts to SUVs and minibuses. You will maintain CRM and hire management systems to ensure all customer and asset information is up to date.
Founded over 50 years ago, this family run business specialises in all aspects of hire for the construction industry. Stretching their business across the UK, they are market leaders in hire for high quality plant, accommodation, and vehicles, with ambitions to grow further across the UK.
This role would suit a Service Coordinator or similar looking to join an established family run business offering an office-based role with great work life balance.
The Role:
- Manage complete lifecycle of all hires, from enquiry to delivery
- Maintain CRM and hire management systems
- Provide customers with order updates
- Monday to Friday, 8am - 5pm
The Person:
- Service Coordinator or similar
- Experience maintaining CRM or similar hire desk systems
If you’re interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Service Coordinator (Hire Desk) in Grangemouth employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator (Hire Desk) in Grangemouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Familiarise yourself with their hire management systems and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly understands their business.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common questions for Service Coordinators and think about how you can highlight your CRM experience and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Service Coordinator (Hire Desk) in Grangemouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in service coordination or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your CRM and hire desk system experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our family-run business. Share your passion for customer service and how you can contribute to our positive office environment.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ernest Gordon Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Coordinator and the specific requirements mentioned in the job description. Familiarise yourself with the types of equipment they hire out, like generators and forklifts, so you can speak confidently about them.
✨Show Off Your CRM Skills
Since maintaining CRM and hire management systems is key to this role, be prepared to discuss your experience with similar systems. Bring examples of how you've used CRM tools to improve customer service or streamline processes in your previous roles.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support work-life balance. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
✨Be Personable
As this is a family-run business, they’ll likely value a friendly and approachable personality. During the interview, be yourself and let your enthusiasm for the role shine through. A positive attitude can go a long way in making a great impression!
