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- Tasks: Provide expert technical support for control and switchgear products while collaborating with internal teams.
- Company: Join a leading company known for innovation and industry leadership in electrical engineering.
- Benefits: Enjoy a competitive salary, training, progression opportunities, private medical insurance, and other company perks.
- Why this job: Make a real impact in a supportive environment with continuous professional development and hands-on experience.
- Qualifications: Strong understanding of electrical principles, familiarity with control systems, and excellent communication skills required.
- Other info: This role is perfect for quick learners who are dedicated to providing top-notch customer support.
The predicted salary is between 32000 - 36000 £ per year.
Switchgear Specialist (Technical Support) Rushden £40,000 – £45,000 + Training + Progression + Private Medical Insurance + Company Benefits Are you an Electrical Engineer looking to get your hands off the tools and become a Switchgear Specialist and have a passion for delivering high-quality technical support for control and switchgear products? Do you want to join a leading company where your skills in control and switchgear products will make a real impact? On offer for the Switchgear Specialist is a dynamic role within a company known for its innovation and industry leadership. You’ll have the opportunity to grow your career in a supportive environment, with access to continuous training and professional development. In this role, the Switchgear Specialist will provide expert technical advice and support on control and switchgear products, helping customers find the best solutions for their needs. You’ll also collaborate with internal teams to compile accurate quotations and respond to inquiries through various communication channels. The ideal Switchgear Specialist is technically proficient in control and switchgear products and excels in problem-solving and communication. They are a quick learner, team player, and dedicated to providing top-notch customer support. A strong grasp of electrical principles and familiarity with control systems and distribution products will be essential for success in this role. The Role: Provided expert technical advice and support on a wide range of industrial control and switchgear products. Responded to customer inquiries via phone, email, and web chat. Collaborated with internal sales teams to compile precise quotations. Diagnosed and resolved technical issues on-site and remotely. Delivered product training sessions and workshops for customers and internal teams. Assisted in the development of technical documentation and resources to enhance customer understanding. The Person: Strong understanding of basic electrical principles and theory. Familiarity with control systems, switchgear, and distribution products. Proficient in troubleshooting technical issues and providing effective solutions. Excellent communication skills and a customer-focused mindset. Reference Number: 14893MI5 Keywords: Product Specialist, Junior, Customer Support Engineer, Electrical Support Engineer, Technical Support, Control Systems, Switchgear, Electrical, Customer Support, Technical Expertise, Rushden If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Ernest Gordon Recruitment | Switchgear Specialist (Technical Support) employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ernest Gordon Recruitment | Switchgear Specialist (Technical Support)
✨Tip Number 1
Make sure to highlight your technical proficiency in control and switchgear products during any conversations or interviews. This role requires a strong understanding of electrical principles, so be prepared to discuss your relevant experience and knowledge.
✨Tip Number 2
Demonstrate your problem-solving skills by preparing examples of past technical issues you've resolved. Being able to articulate your thought process and the solutions you implemented will showcase your expertise and suitability for the role.
✨Tip Number 3
Since communication is key in this position, practice explaining complex technical concepts in simple terms. This will help you connect with customers and internal teams effectively, showing that you can provide top-notch support.
✨Tip Number 4
Familiarize yourself with the latest trends and technologies in control systems and switchgear. Showing that you are proactive about staying updated in your field can set you apart from other candidates and demonstrate your commitment to professional development.
We think you need these skills to ace Ernest Gordon Recruitment | Switchgear Specialist (Technical Support)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Switchgear Specialist position. Tailor your application to highlight your relevant experience in electrical engineering and technical support.
Highlight Technical Skills: In your CV and cover letter, emphasize your proficiency in control systems, switchgear, and troubleshooting technical issues. Provide specific examples of how you've successfully resolved customer inquiries or technical problems in the past.
Showcase Communication Abilities: Since excellent communication skills are crucial for this role, include instances where you've effectively communicated complex technical information to customers or team members. This will demonstrate your customer-focused mindset.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the listing, such as 'technical support', 'customer support', and 'electrical principles', to ensure your application stands out to recruiters.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Show Your Technical Expertise
Be prepared to discuss your knowledge of control and switchgear products in detail. Highlight any relevant experience you have with troubleshooting and providing technical support, as this will demonstrate your capability for the role.
✨Communicate Clearly
Since excellent communication skills are essential for this position, practice explaining complex technical concepts in simple terms. This will help you convey your ideas effectively during the interview.
✨Demonstrate Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and resolved technical issues. This will showcase your ability to think critically and provide effective solutions under pressure.
✨Express Your Passion for Customer Support
Emphasize your customer-focused mindset and your dedication to delivering high-quality support. Share instances where you went above and beyond to assist customers, as this aligns with the company's values.
