Engineering Technical Support Apply now

Engineering Technical Support

Edinburgh Full-Time 44000 - 84000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Provide technical support and solutions to clients in bulk solids handling.
  • Company: Join a leading company specializing in customized equipment for various industries.
  • Benefits: Enjoy a competitive salary, pension, free parking, and 33 days of holiday.
  • Why this job: Use your engineering skills to make a real impact on customer satisfaction and plant performance.
  • Qualifications: Degree in engineering or related field; experience in machinery design or engineering sales required.
  • Other info: Opportunity to work in a consultative role with diverse industries.

The predicted salary is between 44000 - 84000 £ per year.

Engineering Technical Support £55,000 – £60,000 + pension + free parking + 33 days holiday Bolton Are you a technically proficient Engineer looking to use your expertise to advise and support clients? Do you enjoy providing solutions to problems? This company specialise in the design and manufacture of bulk solids handling and processing equipment, widely used across industries like chemical, pharmaceutical, waste-to-energy, food, and confectionary. The company focuses on customized designs that best suit clients\’ needs, surpassing standard \’off the shelf\’ forms of equipment. On offer is a technical advisory role where you will provide a consultative approach recommending the best equipment for a customer to solve their problem. You will be tasked with providing quotations for new work and following up to ensure customer satisfaction. This role would suit an Engineer from a machinery design, sales engineer or mechanical background looking for an opportunity to use their technical expertise to solve issues, and ensure customers purchase the correct equipment. THE ROLE Receiving enquiries, equipment design proposition, quote offer to customer Advising customers on how best to use our equipment Using technical skills to demonstrate to potential customers the value of buying our equipment, and how it will improve plant performance THE PERSON Working knowledge of engineering mathematics and practical engineering Qualification – Degree in engineering or other related field Experience in machinery design OR engineering sales If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or call us now. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

Engineering Technical Support employer: Ernest Gordon Recruitment

Join a dynamic team in Bolton where your engineering expertise will be valued and utilized to provide innovative solutions for clients across various industries. With competitive salaries, generous holiday allowances, and a supportive work culture that fosters professional growth, this company is dedicated to ensuring employee satisfaction and development. Experience the unique advantage of working in a specialized field that prioritizes customized designs and client relationships, making every day rewarding and impactful.
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Contact Detail:

Ernest Gordon Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engineering Technical Support

✨Tip Number 1

Familiarize yourself with the specific industries that the company serves, such as chemical, pharmaceutical, and food processing. Understanding the unique challenges and requirements of these sectors will help you tailor your approach during interviews.

✨Tip Number 2

Brush up on your technical skills related to machinery design and engineering mathematics. Being able to confidently discuss these topics will demonstrate your expertise and ability to provide effective solutions to clients.

✨Tip Number 3

Prepare examples from your past experience where you've successfully solved engineering problems or improved plant performance. These real-world scenarios will showcase your consultative approach and problem-solving abilities.

✨Tip Number 4

Network with professionals in the engineering field, especially those who have experience in sales or technical support roles. Building connections can provide valuable insights and potentially lead to referrals for the position.

We think you need these skills to ace Engineering Technical Support

Technical Proficiency
Problem-Solving Skills
Customer Advisory Skills
Machinery Design Knowledge
Engineering Mathematics
Quotation Preparation
Client Relationship Management
Communication Skills
Consultative Selling
Mechanical Engineering Background
Attention to Detail
Plant Performance Improvement
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of the Engineering Technical Support position. Highlight your relevant experience in machinery design or engineering sales in your application.

Tailor Your CV: Customize your CV to reflect your technical skills and experience that align with the job description. Emphasize your problem-solving abilities and any previous roles where you provided technical support or solutions.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for engineering and your ability to advise clients effectively. Mention specific examples of how you've successfully solved problems in past roles.

Highlight Relevant Qualifications: Ensure you mention your degree in engineering or related fields prominently. If you have any certifications or additional training relevant to the role, include those as well to strengthen your application.

How to prepare for a job interview at Ernest Gordon Recruitment

✨Showcase Your Technical Expertise

Be prepared to discuss your engineering background in detail. Highlight specific projects or experiences where you successfully solved technical problems, especially in machinery design or engineering sales.

✨Understand the Company's Products

Research the company's bulk solids handling and processing equipment. Familiarize yourself with their unique selling points and how they differ from standard equipment. This will help you provide informed recommendations during the interview.

✨Demonstrate Problem-Solving Skills

Prepare examples of how you've approached and resolved customer issues in the past. Emphasize your consultative approach and how you ensure customer satisfaction through tailored solutions.

✨Ask Insightful Questions

Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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  • Engineering Technical Support

    Edinburgh
    Full-Time
    44000 - 84000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-31

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    Ernest Gordon Recruitment

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