Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support VIP clients and represent the company in a dynamic aerospace environment.
- Company: Join a market-leading organisation known for its excellence in customer service.
- Benefits: Enjoy £12.21 per hour, generous leave, enhanced pension, and ongoing training.
- Why this job: Be part of a vibrant culture with opportunities for pay and role progression.
- Qualifications: Customer service experience is essential; passion for helping others is a plus.
- Other info: Ongoing training and certification programmes to boost your career.
£12.21 per hour + Generous Annual Leave + Enhanced Pension + Employee Cash Plan + Pay and Role Progression + Ongoing Training and Certification Programmes
Stansted
Are you from a Customer Service background looking to join a market leading organisation, providing support and representing the business to a range of VIP clients?
Customer Service Representative (Aerospace) employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (Aerospace)
✨Tip Number 1
Familiarise yourself with the aerospace industry and its specific customer service needs. Understanding the terminology and challenges faced by VIP clients in this sector will help you stand out during conversations.
✨Tip Number 2
Highlight your experience in handling high-pressure situations and providing exceptional service. Be ready to share examples of how you've successfully managed difficult customer interactions, as this is crucial for a role dealing with VIP clients.
✨Tip Number 3
Network with professionals in the aerospace sector. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities within our company.
✨Tip Number 4
Prepare for potential role-play scenarios during the interview process. Practising how to handle various customer service situations can give you the confidence to demonstrate your skills effectively when it matters most.
We think you need these skills to ace Customer Service Representative (Aerospace)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements and responsibilities of a Customer Service Representative in the aerospace sector. Tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service roles, especially those involving VIP clients or in the aerospace industry. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for customer service and your interest in the aerospace industry. Mention why you want to work for this particular company and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in customer service roles.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Know Your Aerospace Basics
Brush up on your knowledge of the aerospace industry. Understand key terms and concepts that are relevant to customer service in this field, as it will show your interviewer that you are genuinely interested and informed.
✨Demonstrate Your Customer Service Skills
Prepare examples from your past experiences where you successfully handled difficult customers or resolved issues. Highlight your communication skills and ability to remain calm under pressure, as these are crucial for a Customer Service Representative.
✨Research the Company
Familiarise yourself with the company’s values, mission, and recent news. This will not only help you answer questions more effectively but also allow you to ask insightful questions, demonstrating your enthusiasm for the role.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in the role and how you would handle them. Be ready to discuss your thought process and decision-making skills, as this will showcase your problem-solving abilities.
