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- Tasks: Help customers with their motorsport equipment queries and resolve issues effectively.
- Company: Join a dynamic team in the automotive and motorsport industries focused on exceptional service.
- Benefits: Enjoy flexible hours, bonuses, private healthcare, and clear progression opportunities.
- Why this job: Be part of a supportive environment where your skills can grow and make an impact.
- Qualifications: Strong customer service skills, background in automotive or motorsport, and a clean UK driving license.
- Other info: Comprehensive training provided; ideal for those passionate about motorsport and customer support.
The predicted salary is between 22400 - 28800 £ per year.
Customer Advisor (Motorsport Equipment) Buckingham £28,000 – £32,000 + Progression + Autonomy + Flexi Hours + Bonus + Private Healthcare + Company Benefits Are you a Customer Advisor with strong problem-solving skills and experience in customer support, within the Automotive or Motorsport industry? Do you want comprehensive training and a clear path for progression within any department within the company? On offer for the Customer Advisor is an exciting opportunity to join a dynamic team dedicated to providing exceptional technical support and customer service in the automotive and Motorsport industries. The company prides itself on fostering a supportive environment with ample growth opportunities, ensuring you can develop your skills and advance your career as part of a forward-thinking organization. In this role, the Customer Advisor will be responsible for resolving customer issues promptly and effectively, demonstrating strong problem-solving abilities and a customer-centric approach. They will also contribute to product testing efforts to ensure high-quality performance and reliability, making a valuable impact on our service delivery and product excellence. The Customer Advisor is ideally someone with a passion for delivering exceptional customer service, possessing strong problem-solving skills, and a keen attention to detail. They should thrive in a collaborative team environment and have a background or interest in automotive or Motorsport industries, ideally with experience in vehicle data analysis or testing. The Role: Provide timely and effective support to customers. Collaborate with internal teams to communicate customer feedback and assist in continuous product improvement. Maintain accurate records of customer interactions, technical issues, and resolutions. The Person: Strong interpersonal skills. Background in Customer Service Relevant education in automotive engineering or motorsport engineering Full clean UK driving license. Reference number: 17182MI1 Keywords: Support Engineer, Support Technician, Junior Customer Support Technician, Customer Service, Automotive, Motorsport, Data Analysis, Product Testing, Troubleshooting, Buckingham If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C\’s, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ
Customer Advisor (Motorsport Equipment) employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor (Motorsport Equipment)
✨Tip Number 1
Make sure to highlight your problem-solving skills during the interview. Prepare specific examples from your past experiences in customer service, especially within the automotive or motorsport sectors, where you successfully resolved customer issues.
✨Tip Number 2
Familiarize yourself with common technical issues related to motorsport equipment. This knowledge will not only help you answer questions confidently but also demonstrate your genuine interest and expertise in the field.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Be ready to discuss how you've worked effectively with others in previous roles, as this position emphasizes a collaborative environment.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings will allow you to engage in meaningful conversations during the interview and show that you're proactive and well-prepared.
We think you need these skills to ace Customer Advisor (Motorsport Equipment)
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have in customer service, particularly within the automotive or motorsport industries. Mention specific roles or tasks that demonstrate your problem-solving skills and customer-centric approach.
Showcase Your Skills: Clearly outline your strong interpersonal skills and attention to detail. Provide examples of how you've successfully resolved customer issues in the past, as this will resonate well with the company's focus on exceptional customer service.
Tailor Your CV: Customize your CV to align with the job description. Include keywords from the listing, such as 'technical support', 'product testing', and 'data analysis', to ensure your application stands out to recruiters.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the automotive or motorsport industries. Discuss why you're excited about the opportunity and how your background makes you a great fit for the role.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Show Your Passion for Motorsport
Make sure to express your enthusiasm for the automotive and motorsport industries during the interview. Share any personal experiences or projects that highlight your interest and knowledge in this field.
✨Demonstrate Problem-Solving Skills
Prepare examples of past situations where you successfully resolved customer issues. Focus on your thought process and the steps you took to find effective solutions, as this role emphasizes strong problem-solving abilities.
✨Highlight Team Collaboration Experience
Since the role involves working closely with internal teams, be ready to discuss your experience in collaborative environments. Share specific instances where you contributed to team success and how you communicated customer feedback effectively.
✨Prepare for Technical Questions
Given the technical nature of the position, brush up on relevant automotive or motorsport knowledge. Be prepared to answer questions related to vehicle data analysis or product testing, showcasing your expertise and attention to detail.
