Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, process orders, and maintain relationships in a dynamic sales environment.
- Company: Join a leading engineering company known for exceptional training and career growth.
- Benefits: Enjoy £26,000 salary, 25 days holiday, training, and a comprehensive benefits package.
- Why this job: Be part of a supportive team driving business success with endless opportunities for advancement.
- Qualifications: Experience in Sales Administration or similar roles, preferably in an engineering context.
- Other info: This role is a stepping stone to a rewarding career in a thriving industry.
The predicted salary is between 20800 - 36400 £ per year.
£26,000 + Training + Progression Opportunities + 25 Days Holiday + Benefits Package
Newcastle-Under-Lyme
Are you a Customer Advisor or similar from an HVAC / Trade Counter environment, looking to move into a Sales Coordinator position within a thriving engineering company known for their exceptional training and development?
Do you want to join a market leader who truly puts you first with endless opportunities and a great working environment? You will be part of a specialist team which will be instrumental in the growth of this highly successful business. The company is a market leader in everything they do. This role is a gateway into a big career with this construction innovator.
As a Sales Coordinator, you will be vital to the success of the sales team, developing leads into specifications that will become projects. This is the lifeblood of the business and there will be a supportive team around you. You will use information from the sales support team to create a pipeline for the business.
This role would suit someone with Sales Administration experience looking for a great working environment with a supportive team and opportunities for upskilling and career advancement.
The role:
- Processing customer orders, forms and applications
- Maintaining customer relationships and answering enquiries
- Coordinating deliveries and stock availability
- Working closely with Business Development Manager
The person:
- Sales Administration / Sales Coordinator experience
- Engineering company background
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Customer Advisor (HVAC / Trade Counter) in Stoke-On-Trent employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor (HVAC / Trade Counter) in Stoke-On-Trent
✨Tip Number 1
Familiarise yourself with HVAC systems and terminology. Understanding the products and services offered will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the HVAC industry. Attend local trade shows or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in sales administration and how it relates to the role of a Customer Advisor. Be ready to share specific examples of how you've successfully managed customer relationships and processed orders.
✨Tip Number 4
Research the company’s values and recent projects. Being knowledgeable about their achievements and culture will allow you to tailor your conversation during the interview and show that you're a great fit for their team.
We think you need these skills to ace Customer Advisor (HVAC / Trade Counter) in Stoke-On-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer service, particularly within the HVAC or trade counter environment. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work with this engineering company and how your skills align with their needs.
Highlight Relevant Skills: In your application, emphasise skills such as customer relationship management, order processing, and coordination. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ernest Gordon Recruitment
✨Know Your HVAC Basics
Brush up on your knowledge of HVAC systems and components. Being able to discuss technical aspects confidently will show your expertise and passion for the industry.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will highlight your ability to maintain strong customer relationships, which is crucial for the role.
✨Showcase Your Teamwork
Since you'll be working closely with a supportive team, be ready to discuss how you've collaborated with others in previous roles. Emphasise your ability to coordinate effectively and contribute to team success.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s training programmes and career progression opportunities. This shows your genuine interest in growing within the company and understanding their values.
