At a Glance
- Tasks: Assist customers with UPVC window and door parts at the trade counter and via phone.
- Company: A friendly, family-run business in Yorkshire with a strong community focus.
- Benefits: Competitive pay, product training, and additional perks.
- Why this job: Join a supportive team and help customers find the right solutions.
- Qualifications: Experience in sales or customer service is preferred.
- Other info: Hands-on environment with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 Β£ per year.
A well-established family business in Yorkshire is seeking a Customer Service Executive. The successful candidate will provide assistance at the trade counter and via phone, ensuring the right UPVC and window parts are supplied to customers. This role involves technical advice and supporting daily operations in a friendly, hands-on environment.
Ideal for those with a background in sales or customer service, it offers competitive pay, product training, and additional benefits.
UPVC Window & Door Parts Specialist - Customer Service in Batley employer: Ernest Gordon Recruitment
Contact Detail:
Ernest Gordon Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land UPVC Window & Door Parts Specialist - Customer Service in Batley
β¨Tip Number 1
Get to know the company! Research their products and values so you can chat confidently about how you can contribute. This shows you're genuinely interested and not just another applicant.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide technical advice or handle a tricky situation. Role-playing with a friend can help you feel more prepared and relaxed during the interview.
β¨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it could give you a leg up when applying through our website!
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Itβs a simple way to keep yourself fresh in their minds as they make their decision.
We think you need these skills to ace UPVC Window & Door Parts Specialist - Customer Service in Batley
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service or sales. We want to see how youβve helped customers in the past, so share specific examples that showcase your skills!
Be Technical, But Friendly: Since this role involves providing technical advice, donβt shy away from mentioning any relevant knowledge about UPVC parts or window systems. But remember, weβre all about a friendly approach, so keep it conversational!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention why youβre excited about working with us and how your background fits perfectly with what weβre looking for.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates from us!
How to prepare for a job interview at Ernest Gordon Recruitment
β¨Know Your UPVC Parts
Familiarise yourself with common UPVC window and door parts before the interview. Being able to discuss specific components and their functions will show your technical knowledge and enthusiasm for the role.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or went above and beyond for a customer, as this will highlight your suitability for the role.
β¨Practice Technical Scenarios
Anticipate questions related to technical advice you might give customers. Practising how you would explain solutions clearly and concisely can help you feel more confident during the interview.
β¨Be Friendly and Approachable
Since the role involves a hands-on environment, demonstrate your friendly personality during the interview. Smile, maintain eye contact, and engage with the interviewer to convey that you would fit well in their team.