At a Glance
- Tasks: Lead Line and AOG maintenance services, ensuring top-notch customer support and accurate quotations.
- Company: Market-leading aviation company with over 30 years of excellence in jet modification.
- Benefits: Competitive salary, generous holiday scheme, healthcare cash plan, and life insurance.
- Why this job: Join a dynamic team and make a real impact in the aviation industry.
- Qualifications: Experience in business jet maintenance and relevant engineering degree required.
- Other info: Great opportunities for career progression and professional development.
The predicted salary is between 38400 - 57600 £ per year.
Are you an individual with experience in business jet maintenance looking for a senior position with a market leading company that offers exceptional remuneration and progression opportunities? This company has built market dominance within the UK aviation industry over thirty years. This SME has built upon a foundation of high standards and expectations to become the most successful jet modification company in the UK - looking to expand their client base and always offer the best service possible.
This role will see the successful candidate acting as the primary point of contact for Line and Aircraft on Ground (AOG) maintenance services. The role will involve a range of duties such as:
- Responding promptly to customer enquiries, producing accurate and competitive quotations that include commercial, financial and technical elements.
- Engaging with customers to answer queries, negotiate pricing and secure discounts with senior management approval.
- Ensuring the Part-CAMO is duly supported to fulfil the regulatory requirements, and Work Orders are issued and Work Packs returned for permanent records within the regulatory/contracted time constraints.
- Liaising with Commercial to ensure the KYC is verified.
- Providing regular updates to customers before, during and after maintenance events.
- Collaborating with internal teams to ensure any additional work requested by the customer is quoted and approved before proceeding.
- Working with Line/AOG team to identify opportunities to support line and AOG maintenance swiftly.
- Collaborating with Technical Services, Materials, and Engineering teams to ensure any additional work requested by the customer is quoted and approved internally before proceeding.
- Real-time (live) monitoring of estimated/quoted hours against actual hours taken, and engagement with internal departments to correct ambiguous bookings with evidence to gain customer approvals to optimise revenue.
The Person:
- Experience in business jet maintenance and engineering processes.
- Relevant engineering degree and aircraft maintenance work experience.
The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Line & AOG Supervisor Aviation in Stansted Mountfitchet employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Line & AOG Supervisor Aviation in Stansted Mountfitchet
✨Tip Number 1
Network like a pro! Reach out to your contacts in the aviation industry and let them know you're on the lookout for a Line & AOG Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience in business jet maintenance and how you can drive sales while ensuring top-notch service. Practice common interview questions with a friend to boost your confidence!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've successfully managed customer enquiries or resolved issues in a timely manner. This will demonstrate your ability to handle the fast-paced environment of AOG maintenance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you on board!
We think you need these skills to ace Line & AOG Supervisor Aviation in Stansted Mountfitchet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Line & AOG Supervisor role. Highlight your experience in business jet maintenance and any relevant engineering qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of your past work that relate to the duties mentioned in the job description. We love a good story!
Showcase Your Customer Service Skills: Since this role involves liaising with customers, make sure to highlight your customer service experience. Talk about how you've handled enquiries or negotiated pricing in the past. We value strong communication skills here at StudySmarter!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your business jet maintenance knowledge. Understand the technical aspects of the role and be ready to discuss your previous experiences in detail. This will show that you're not just familiar with the industry, but that you can also bring valuable insights to the table.
✨Prepare for Customer Scenarios
Since the role involves responding to customer enquiries and preparing quotations, think about potential scenarios you might face. Prepare examples of how you've successfully handled customer queries or negotiated pricing in the past. This will demonstrate your problem-solving skills and customer service focus.
✨Show Your Team Spirit
Collaboration is key in this role, so be ready to talk about how you've worked with different teams in the past. Highlight any experiences where you liaised with technical services or engineering teams to get the job done. This will show that you understand the importance of teamwork in achieving success.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the company's future projects or how they measure success in the Line & AOG team. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.