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- Tasks: Engage with customers, manage service bookings, and ensure top-notch service delivery.
- Company: Join Europe's largest 4x4 dealer, recognized as a Best Place to Work 2024.
- Benefits: Enjoy competitive pay, role progression, and a supportive work environment.
- Why this job: Be part of a luxury automotive team, working with high-end vehicles like Lamborghinis and Bentleys.
- Qualifications: Experience in customer service or automotive roles is preferred; enthusiasm is key!
- Other info: Work Monday to Friday with one Saturday shift every three weeks.
The predicted salary is between 25000 - 32000 £ per year.
Service Advisor (Luxury Car Dealership) £25,000 – £32,000 + Pay and Role Progression + Award Winning Employer Chelmsford Monday to Friday 8am to 6pm and 1 in 3 Saturdays 8am to 1pm Are you a Service Advisor or similar looking to work within an award winning employer who offer exceptional progression and development opportunities. This company are Europe's largest 4×4 dealer and have recently been awarded a Best Places to Work 2024 spot in The Sunday Times. Handling a range of exceptional vehicles from Lamborghini's to Bently's, they are rapidly growing their professional team to continue their excellent work. This role will suit an enthusiastic and customer-focused individual looking to establish themselves in a forward-thinking organisation at the forefront of the luxury automotive industry. The successful candidate will facilitate seamless coordination of customer service bookings, repairs and warranty claims through clear communication and active listening. The successful individual will work closely with multiple teams to constantly deliver the highest level of service. If you are a Service Advisor or similar with understanding of the automotive industry, looking to establish themselves within an award winning organisation, apply today. The Role: Customer Interaction and Service Delivery Greet customers with professionalism, actively listening to their service and repair needs Accurately process service and warranty …
Service Advisor (Luxury Car Dealership) employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Luxury Car Dealership)
✨Tip Number 1
Familiarize yourself with luxury automotive brands and their specific service requirements. Understanding the nuances of brands like Lamborghini and Bentley will help you stand out during the interview process.
✨Tip Number 2
Highlight your customer service skills and experiences in previous roles. Be prepared to share specific examples of how you've successfully handled customer interactions, especially in high-pressure situations.
✨Tip Number 3
Research the company’s values and recent achievements, such as their recognition in The Sunday Times. Showing that you align with their culture and are aware of their accolades can make a positive impression.
✨Tip Number 4
Prepare to discuss how you would facilitate communication between customers and technical teams. Being able to articulate your approach to ensuring seamless service delivery will demonstrate your suitability for the role.
We think you need these skills to ace Service Advisor (Luxury Car Dealership)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Service Advisor in a luxury car dealership. Highlight your customer service skills and any relevant experience in the automotive industry.
Tailor Your CV: Customize your CV to reflect your experience in customer interaction and service delivery. Include specific examples of how you've successfully managed customer needs and resolved issues in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for an award-winning employer and how you can contribute to their success in the luxury automotive sector.
Highlight Communication Skills: Emphasize your communication and active listening skills in both your CV and cover letter. Provide examples of how you've effectively communicated with customers and teams to deliver exceptional service.
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Show Your Passion for Luxury Cars
Make sure to express your enthusiasm for luxury vehicles during the interview. Share any personal experiences or knowledge you have about brands like Lamborghini and Bentley, as this will demonstrate your genuine interest in the industry.
✨Highlight Your Customer Service Skills
Since the role emphasizes customer interaction, be prepared to discuss specific examples of how you've provided exceptional customer service in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Active Listening
During the interview, practice active listening by summarizing what the interviewer says and asking clarifying questions. This will show that you understand the importance of clear communication and are ready to engage with customers effectively.
✨Research the Company Culture
Familiarize yourself with the company's values and recent achievements, such as being recognized as one of the Best Places to Work 2024. This knowledge will help you align your answers with their culture and demonstrate that you're a good fit for their team.
