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- Tasks: Provide technical support for Moodle and Totara platforms while troubleshooting issues.
- Company: Leading e-learning recruitment agency with a remote-first culture.
- Benefits: 35 days holiday, flexible working hours, and a supportive work environment.
- Why this job: Join a dynamic team and help shape the future of e-learning.
- Qualifications: Experience with LMS platforms and strong customer service skills.
- Other info: Enjoy a balanced work-life with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading e-learning recruitment agency is seeking a Moodle - Totara Support Technician to provide technical support for LMS platforms in a remote-first environment. The role involves troubleshooting, guiding customers on platform usage, and ensuring high-quality service.
This position offers attractive benefits, including 35 days holiday and flexible working hours, contributing to a supportive and balanced work culture.
Remote Moodle & Totara Support Specialist in Manchester employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Moodle & Totara Support Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-learning space, especially those who work with Moodle and Totara. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with LMS platforms. Include examples of troubleshooting you've done or guides you've created. This will help us see your expertise in action.
✨Tip Number 3
Prepare for the interview by brushing up on common technical questions related to Moodle and Totara. We want to see how you think on your feet, so practice explaining your thought process clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote Moodle & Totara Support Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Moodle and Totara. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or support you've provided in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about e-learning and how you can contribute to our team. Keep it friendly and professional, just like us!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled technical issues in the past. We love problem solvers, so share specific instances where you’ve guided customers through challenges on LMS platforms.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your LMS Inside Out
Make sure you’re well-versed in Moodle and Totara. Familiarise yourself with common issues users face and how to troubleshoot them. This will not only show your technical expertise but also your commitment to providing excellent support.
✨Prepare for Customer Scenarios
Think about potential customer queries and how you would handle them. Practising responses to common questions can help you feel more confident during the interview. Remember, it’s all about demonstrating your problem-solving skills and customer service approach.
✨Showcase Your Remote Work Skills
Since this is a remote-first role, be ready to discuss your experience working remotely. Highlight your time management skills, ability to communicate effectively online, and how you stay organised while working from home.
✨Emphasise Your Passion for E-Learning
Let your enthusiasm for e-learning shine through. Talk about why you love working in this field and how you keep up with trends and developments. This passion can set you apart from other candidates and show that you’re genuinely invested in the role.
