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For Companies At a Glance
- Tasks: Provide IT support, troubleshoot issues, and optimise workflows for diverse clients.
- Company: Join a dynamic Managed Service Provider with exciting MOD clients.
- Benefits: Competitive salary, extensive training, certifications, and career progression opportunities.
- Why this job: Gain valuable experience and security clearance while working on varied projects.
- Qualifications: IT Support experience and a passion for learning and growth.
- Other info: Office-based role with a supportive team and a focus on professional development.
The predicted salary is between 30000 - 35000 £ per year.
Are you an IT Support Engineer or similar, looking for an exciting role at a specialist MSP, who works with a variety of exciting clients including MOD clients, in a varied role where no two days are the same, at a company who drive progression and development through in-house training from industry experts and external training certifications?
Do you want to work in a role where you will gain exposure to a variety of exciting projects for security clearance clients, in a role that can grant you SC and DV clearance, a variety of certifications such as Microsoft, ConnectWise, and Auditor training, as well as scalable career progression into more senior positions?
On offer is the chance to become a staple part of a Managed Service Provider who work for a variety of interesting and varied clients, specializing in IT services and support, and fully managed services to support business computer systems.
In this role you will have a variety of responsibilities, including but not limited to:
- Advanced troubleshooting
- Automation and scripting
- Compliance and security
- Workflow optimization
- Keeping the correct documentation of configurations, changes, and compliance evidence
This role would suit an IT Support Engineer, looking for an exciting and varied role at a specialist MSP who work for a variety of exciting clients including MOD clients, that can offer you achievable career progression opportunities into senior roles, in-house training from industry experts, external training certifications, and the chance to get both SC and DV clearance.
The Role
- All round IT Support for a variety of clients
- Troubleshooting, automation & scripting, and compliance and security for a variety of clients
- Office based, Monday to Friday
The Person
- IT Support Engineer or similar
- Eager to learn and progress
- Commutable distance to Burgess Hill
If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
IT Support Engineer (MSP/MOD) in London employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer (MSP/MOD) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in MSPs or have experience with MOD clients. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to discuss your troubleshooting techniques and any automation projects you've worked on. Real-life examples can make you stand out.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources and tips to help you ace your application. Plus, it’s a great way to ensure your CV gets seen by the right people.
We think you need these skills to ace IT Support Engineer (MSP/MOD) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight any relevant troubleshooting, automation, or compliance experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role at StudySmarter. Share your passion for IT support and how you see yourself growing with us in this varied position.
Showcase Your Eagerness to Learn: We love candidates who are eager to learn and progress! Mention any certifications or training you've completed, and express your enthusiasm for gaining further qualifications with us.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in troubleshooting, automation, and scripting. Be ready to discuss specific tools and technologies you've used, as well as any relevant certifications you hold.
✨Understand the Company and Clients
Research the Managed Service Provider and their clients, particularly those in the MOD sector. Knowing their services and how they support their clients will show your genuine interest and help you tailor your answers during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or describe past experiences. Think of examples where you successfully handled IT issues, optimised workflows, or ensured compliance, and be ready to explain your thought process.
✨Show Your Eagerness to Learn
This role values progression and training, so express your enthusiasm for learning new skills and gaining certifications. Share any plans you have for future development and how you see yourself growing within the company.
