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- Tasks: Provide IT support, troubleshoot issues, and optimise workflows for diverse clients.
- Company: Join a dynamic Managed Service Provider with exciting MOD clients.
- Benefits: Competitive salary, extensive training, certifications, and career progression opportunities.
- Why this job: Gain valuable experience and security clearance while working on varied projects.
- Qualifications: Experience in IT support and a passion for learning and growth.
- Other info: Office-based role with a Monday to Friday schedule in Burgess Hill.
The predicted salary is between 30000 - 35000 £ per year.
Are you an IT Support Engineer or similar, looking for an exciting role at a specialist MSP, who works with a variety of exciting clients including MOD clients, in a varied role where no two days are the same? This company drives progression and development through in-house training from industry experts and external training certifications.
In this role, you will gain exposure to a variety of exciting projects for security clearance clients, with opportunities to obtain SC and DV clearance, as well as certifications such as Microsoft, ConnectWise, and Auditor training. There are scalable career progression opportunities into more senior positions.
On offer is the chance to become a staple part of a Managed Service Provider who works for a variety of interesting clients, specializing in IT services and support, and fully managed services to support business computer systems.
Your responsibilities will include:
- All round IT Support for a variety of clients
- Troubleshooting, automation & scripting, and compliance and security
- Office based, Monday to Friday
This role would suit an IT Support Engineer, eager to learn and progress, and within a commutable distance to Burgess Hill.
Key Words: IT, Engineer, IT Support Engineer, Support Engineer, IT Support, Support, Troubleshooting, Clearance, Certifications, Training, Progression, MOD, Burgess Hill, Haywards Heath, Hassocks, Brighton.
If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
IT Support Engineer (MSP/MOD) employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer (MSP/MOD)
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in MSPs or have experience with MOD clients. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your troubleshooting skills and understanding compliance and security protocols. We recommend practising common interview questions related to automation and scripting to show off your expertise.
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a quick email or LinkedIn message to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Stay updated on industry trends and certifications. Mentioning your eagerness to learn and gain new qualifications during interviews can set you apart from other candidates. Plus, it aligns perfectly with the career progression opportunities they offer!
We think you need these skills to ace IT Support Engineer (MSP/MOD)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight relevant experience, especially in troubleshooting and compliance, and don’t forget to mention any certifications you have or are pursuing!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you’re excited about working with MOD clients and how you can contribute to the team.
Showcase Your Skills: In your application, be sure to showcase your technical skills, especially in automation and scripting. We love seeing candidates who are eager to learn and grow, so don’t hold back on sharing your passion for IT!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining our team!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in troubleshooting, automation, and scripting. Familiarise yourself with the tools and technologies mentioned in the job description, as this will show your potential employer that you're ready to hit the ground running.
✨Show Your Eagerness to Learn
This role is all about progression and development, so be prepared to discuss how you’ve pursued learning opportunities in the past. Share examples of certifications or training you've completed, and express your enthusiasm for gaining further qualifications like Microsoft or Auditor training.
✨Understand the Clientele
Since this position involves working with MOD clients, do a bit of research on what that entails. Understanding the specific needs and compliance requirements of such clients can set you apart from other candidates and demonstrate your commitment to the role.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
