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- Tasks: Provide IT support, troubleshoot issues, and optimise workflows for diverse clients.
- Company: Join a dynamic Managed Service Provider with exciting MOD clients.
- Benefits: Competitive salary, extensive training, certifications, and clear career progression.
- Why this job: Gain valuable experience and certifications while working on varied projects.
- Qualifications: IT Support Engineer or similar, eager to learn and grow.
- Other info: Office-based role with a supportive team and opportunities for SC and DV clearance.
Are you an IT Support Engineer or similar, looking for an exciting role at a specialist MSP, who works with a variety of exciting clients including MOD clients, in a varied role where no two days are the same, at a company who drive progression and development through in-house training from industry experts and external training certifications?
Do you want to work in a role where you will gain exposure to a variety of exciting projects for security clearance clients, in a role that can grant you SC and DV clearance, a variety of certifications such as Microsoft, ConnectWise, and Auditor training, as well as scalable career progression into more senior positions?
On offer is the chance to become a staple part of a Managed Service Provider who work for a variety of interesting and varied clients, specializing in IT services and support, and fully managed services to support business computer systems.
In this role you will have a variety of responsibilities, including but not limited to:
- Advanced troubleshooting
- Automation and scripting
- Compliance and security
- Workflow optimization
- Keeping the correct documentation of configurations, changes, and compliance evidence
This role would suit an IT Support Engineer, looking for an exciting and varied role at a specialist MSP who work for a variety of exciting clients including MOD clients, that can offer you achievable career progression opportunities into senior roles, in-house training from industry experts, external training certifications, and the chance to get both SC and DV clearance.
The Role:
- All round IT Support for a variety of clients
- Troubleshooting, automation & scripting, and compliance and security for a variety of clients
- Office based, Monday to Friday
The Person:
- IT Support Engineer or similar
- Eager to learn and progress
- Commutable distance to Burgess Hill
If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
IT Support Engineer (MSP/MOD) in Burgess Hill employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer (MSP/MOD) in Burgess Hill
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work in MSPs or have experience with MOD clients. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills and understanding compliance and security protocols. We want you to shine when discussing your experience with automation and scripting – it’s a big plus for this role!
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a quick email or LinkedIn message to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Showcase your eagerness to learn and progress. Highlight any relevant certifications or training you've completed, and be ready to discuss how you plan to continue developing your skills in the IT support field.
We think you need these skills to ace IT Support Engineer (MSP/MOD) in Burgess Hill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight any relevant troubleshooting, automation, or compliance experience to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about this role at StudySmarter. Share your passion for IT support and how you see yourself growing with us in this varied position.
Showcase Your Eagerness to Learn: We love candidates who are eager to learn and progress! Mention any certifications or training you've completed, and express your enthusiasm for further development opportunities with us.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your CV and cover letter right away!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in troubleshooting, automation, and compliance. Be ready to discuss specific tools and technologies you've used, as well as any relevant projects you've worked on. This will show that you're not just familiar with the concepts but can apply them practically.
✨Show Your Eagerness to Learn
Since this role offers extensive training and career progression, highlight your willingness to learn and grow. Share examples of how you've pursued additional training or certifications in the past, and express your excitement about the opportunities for SC and DV clearance.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like a major system failure or a security breach. Think through potential scenarios and prepare your responses, focusing on your problem-solving skills and ability to work under pressure.
✨Research the Company and Clients
Familiarise yourself with the Managed Service Provider's client base, especially any MOD clients. Understanding their needs and challenges will help you tailor your answers and demonstrate that you're genuinely interested in the role and the company.
