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- Tasks: Assist customers with UPVC window parts and provide technical advice.
- Company: Family-run construction supply business in Batley.
- Benefits: Competitive salary, product training, and early finishes on Fridays.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Strong customer service and sales skills, plus technical knowledge of UPVC hardware.
- Other info: Great opportunity for career growth in a friendly environment.
The predicted salary is between 30000 - 42000 £ per year.
A family-run business in construction supply is looking for a Customer Service Executive in Batley, England. The role requires assisting customers with UPVC window and door parts, providing technical advice, and managing stock at the trade counter.
The ideal candidate will have strong customer service and sales skills, along with technical knowledge of UPVC hardware.
This position offers a competitive salary and attractive benefits including product training and early finishes on Fridays.
UPVC Window Hardware Specialist - Customer Service Lead in Batley employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UPVC Window Hardware Specialist - Customer Service Lead in Batley
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical knowledge of UPVC hardware. Brush up on common issues customers face and how to solve them. Being able to provide quick, knowledgeable answers will set you apart during interviews.
✨Tip Number 3
Network with current employees or industry professionals. They can give you insider tips about the company culture and what they value in a Customer Service Executive. Plus, it might just land you a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace UPVC Window Hardware Specialist - Customer Service Lead in Batley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in a technical setting like UPVC window hardware.
Demonstrate Technical Knowledge: If you’ve got any experience with UPVC window and door parts, don’t hold back! We love candidates who can show they understand the products we deal with, so share any relevant knowledge or training you've had.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We’re looking for someone who fits our family-run vibe, so let your personality shine through while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your UPVC Stuff
Make sure you brush up on your technical knowledge of UPVC window and door parts. Familiarise yourself with common issues customers face and how to solve them. This will show that you're not just a people person, but also someone who knows their stuff!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you turned a negative situation into a positive one. This will demonstrate your ability to handle customer queries effectively.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to deal with a difficult customer or provide technical advice. Practising these scenarios beforehand can help you feel more confident and prepared.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
