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- Tasks: Assist customers with UPVC and window hardware parts at the trade counter.
- Company: Family-run business in the construction supply sector with a supportive culture.
- Benefits: Competitive salary, product training, and early Friday finishes.
- Why this job: Join a friendly team and help customers while developing your technical skills.
- Qualifications: Strong customer service and sales skills, plus technical knowledge of UPVC hardware.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A family-run business in the construction supply sector is seeking a Customer Service Executive to assist customers with UPVC, window, and door parts at their trade counter. This role involves providing technical advice, managing stock, and promoting products in a supportive environment.
The ideal candidate has strong customer service and sales skills, along with technical knowledge of UPVC hardware.
Attractive benefits include a competitive salary, product training, and early Friday finishes.
Customer Service Lead: UPVC & Window Hardware Parts in Batley employer: Ernest Gordon Recruitment Limited
Contact Detail:
Ernest Gordon Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Lead: UPVC & Window Hardware Parts in Batley
✨Tip Number 1
Get to know the company inside out! Research their products, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to provide technical advice or handle a tricky situation. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service Lead: UPVC & Window Hardware Parts in Batley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've helped customers in the past, especially in a technical setting like UPVC and window hardware.
Get Technical: If you have any technical knowledge about UPVC or window parts, don’t hold back! We love candidates who can bring that expertise to the table, so mention any relevant experience or training.
Be Personable: We’re a family-run business, so we value a friendly approach. Let your personality shine through in your application – we want to know who you are beyond your qualifications!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your details and get you into the process smoothly!
How to prepare for a job interview at Ernest Gordon Recruitment Limited
✨Know Your UPVC Inside Out
Make sure you brush up on your technical knowledge of UPVC and window hardware parts. Familiarise yourself with common issues customers face and how to solve them. This will show the interviewers that you’re not just a people person, but also someone who understands the products.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about situations where you resolved complaints or provided exceptional service. This will demonstrate your strong customer service skills and your ability to thrive in a supportive environment.
✨Be Ready to Discuss Stock Management
Since managing stock is part of the role, be prepared to talk about your experience with inventory management. If you have any specific systems or processes you’ve used, mention those. It’ll show that you’re organised and understand the importance of keeping things running smoothly.
✨Emphasise Teamwork and Support
This role is in a family-run business, so highlighting your ability to work well in a team is crucial. Share examples of how you’ve supported colleagues in the past and contributed to a positive work environment. This will resonate well with the company’s values and culture.
