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- Tasks: Lead a new division focused on customer service and machinery parts.
- Company: Join a family-run industry leader in food processing equipment with 40+ years of experience.
- Benefits: Enjoy a competitive salary, bonuses, 32 days holiday, and great company perks.
- Why this job: Be part of a growing team and make a real impact in a supportive environment.
- Qualifications: Experience in customer service and team management is essential.
- Other info: This is a Monday to Friday, on-site role with opportunities for progression.
The predicted salary is between 32000 - 40000 £ per year.
Customer Service/Sales Manager (Engineering) Kings Lynn £32,000 – £40,000 + Mon-Fri + Bonus + Progression + 32 Days Holiday (including bank holidays) + Company Benefits Are you from a customer service and team management background? On offer is a unique and exciting opportunity to join a well-established company looking for a driven and ambitious individual to join the business where you will have the autonomy to spearhead a new division responsible for customer service and machinery parts, ultimately driving the success of the business. Established for over 40 years, this company is an industry leader, developing and manufacturing food processing equipment for a variety of businesses, both local and global, with a reach to 30+ countries. Despite their success, this company remains at its core a family-run business, and now they are looking to onboard an ambitious individual to grow their team and play a key role in spearheading their success. This site-based role would see you taking responsibility for the service and parts area of the business, driving sales, and handling customer satisfaction and relations. You will also be at the forefront of the growth of the department, onboarding new staff, and overseeing the technicians and engineers in this division. This is an on-site Monday to Friday, 8:30am-5pm role, where you will need to be flexible when needed in order to successfully manage your corner of the business. …
Customer Service/Sales Manager (Engineering) employer: Ernest Gordon Recruitment Careers
Contact Detail:
Ernest Gordon Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales Manager (Engineering)
✨Tip Number 1
Familiarize yourself with the food processing equipment industry. Understanding the products and services offered by the company will help you speak confidently about how you can contribute to their success.
✨Tip Number 2
Highlight your experience in customer service and team management during any conversations or interviews. Be ready to share specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
✨Tip Number 3
Research the company’s history and values, especially their family-run aspect. Showing that you align with their culture and understand their long-standing commitment to quality can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your vision for the new division you would be leading. Think about innovative ideas for driving sales and enhancing customer relations that you can present during your interview.
We think you need these skills to ace Customer Service/Sales Manager (Engineering)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and team management experience. Use specific examples that demonstrate your ability to drive sales and manage customer relations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the food processing equipment industry and how your skills align with the company's goals.
Highlight Leadership Skills: In your application, emphasize your leadership experience. Discuss how you have successfully onboarded new staff and managed teams in previous roles, as this is crucial for the position.
Showcase Flexibility and Autonomy: Demonstrate your ability to work independently and manage a department. Provide examples of how you've taken initiative in past roles to improve customer satisfaction and drive business success.
How to prepare for a job interview at Ernest Gordon Recruitment Careers
✨Show Your Customer Service Expertise
Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've successfully managed customer relationships and resolved issues, as this role heavily focuses on customer satisfaction.
✨Demonstrate Leadership Skills
Since this position involves team management, be prepared to discuss your leadership style. Talk about your experience in onboarding new staff and overseeing teams, emphasizing how you motivate and guide your team towards success.
✨Understand the Industry
Familiarize yourself with the food processing equipment industry and the company's products. Showing that you have done your homework will demonstrate your genuine interest in the role and the company, making you a more attractive candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to handle difficult customers or drive sales, and be ready to explain your thought process and outcomes.
