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- Tasks: Join our team to repair and maintain horticultural equipment in a hands-on workshop role.
- Company: We're a dynamic company based in Esher, Surrey, focused on horticultural machinery.
- Benefits: Enjoy competitive pay, 32 days holiday, and perks like staff discounts and a pension scheme.
- Why this job: Be part of a close-knit team, enhance your skills, and contribute to customer satisfaction.
- Qualifications: Solid diagnostic skills and a full UK driving licence are essential; good computer literacy is a plus.
- Other info: Permanent, full-time position with overtime paid at time and a half.
We're looking for a Service & PDI Technician to join our busy team at our Esher branch located in Surrey. This is a hands-on, workshop-based role where you'll be responsible for the repair, assembly, and maintenance of horticultural equipment sold by our sales departments.
- Assembling and servicing horticultural machinery and small agricultural equipment
- Diagnosing mechanical, hydraulic, and electrical faults using modern diagnostic tools
- Performing high-quality repairs and maintenance work
- Supporting customer satisfaction through excellent technical service
- Working independently and collaboratively within a close-knit workshop team
Requirements:
- Solid diagnostic skills (hydraulic & electrical systems preferred)
- Good computer literacy and confident using diagnostic software
- Strong communication and customer service skills
- Full UK driving licence
Start Date: ASAP (subject to notice period)
Hours: 7:30am to 5pm, Monday to Friday (1hr unpaid lunch)
Overtime: paid at time and a half following the completion of contracted hours
Contract: Permanent, full-time, 42 hours per week
Salary: Competitive, depending upon experience, hourly paid
32 days holiday (including bank holidays)
Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group
If you are interested please get in touch for further information or view all of our current vacancies on our website.
Technicus/service monteur employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicus/service monteur
✨Tip Number 1
Familiarise yourself with the specific types of horticultural equipment and machinery that the company sells. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your diagnostic skills, especially in hydraulic and electrical systems. Being able to discuss your experience with modern diagnostic tools will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. This is crucial as the job involves supporting customer satisfaction through technical service.
✨Tip Number 4
Showcase your ability to work both independently and as part of a team. Think of instances where you've successfully collaborated with others or taken initiative on your own, as this will resonate well with the workshop environment.
We think you need these skills to ace Technicus/service monteur
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Service & PDI Technician position. Tailor your application to highlight relevant experience in repairing and maintaining horticultural equipment.
Highlight Relevant Skills: Emphasise your solid diagnostic skills, particularly with hydraulic and electrical systems. Mention any experience with diagnostic tools and software, as well as your ability to work both independently and as part of a team.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute to customer satisfaction.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with diagnosing mechanical, hydraulic, and electrical faults. Be prepared to discuss specific tools and techniques you’ve used in previous roles, as this will demonstrate your hands-on expertise.
✨Emphasise Customer Service
Since the role involves supporting customer satisfaction, be ready to share examples of how you've provided excellent technical service in the past. This could include resolving customer issues or improving their experience with your technical knowledge.
✨Demonstrate Teamwork
This position requires working both independently and as part of a close-knit team. Prepare to discuss how you’ve collaborated with colleagues in previous jobs, and how you can contribute positively to the workshop environment.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving abilities and technical knowledge. You might be asked to diagnose a hypothetical fault or explain how you would approach a specific repair task, so think through your responses ahead of time.
