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- Tasks: Assist customers with queries about agricultural machinery parts and ensure excellent service.
- Company: Join a well-established team at a leading agricultural machinery company.
- Benefits: Enjoy 32 days annual leave, competitive salary, and various employee perks.
- Why this job: Be part of a dynamic environment where your skills make a real difference.
- Qualifications: Strong communication skills and knowledge of agricultural machinery are essential.
- Other info: Immediate start available with opportunities for overtime and career growth.
The predicted salary is between 30000 - 42000 £ per year.
We are currently recruiting for an experienced Parts Advisor to join our existing and established team at our Sutterton branch, based in Lincolnshire.
Role Purpose
Reporting directly to the Parts & Retail Manager, you will assist with day‑to‑day queries regarding agricultural machinery and specialist vegetable machinery parts from customers and technicians. Your role will ensure the delivery of excellent customer service at all times by dispatching and handling customer orders and handling enquiries relating to the products and services supplied by the Company either face to face or over the telephone.
Required Skills / Experience
- Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
- Good knowledge of Specialist Vegetable and Agricultural machinery
- Excellent people skills and enjoy working with the general public
- Good understanding of the products we sell
- Familiarity of working in a retail environment and showroom experience (desirable)
- Enjoy working in a busy atmosphere and can cope under pressure during busy periods
- Good communication skills: face‑to‑face, email and telephone
- General computer skills and familiarity with email and internet use
- Excellent numeracy and literacy skills
- Attention to detail and accuracy with numbers, handling of cash, and card payments
- A team player – capable of working alone or with other team staff
- Able to use own initiative
- Smart & presentable appearance
- Motivated by sales and targets
Additional Information
- Start Date: Immediate, subject to successful candidate’s notice period
- Hours: 39 hours per week – 8 am to 5 pm Monday to Thursday, 8 am to 4 pm Friday, Saturdays as per rota. Overtime paid at time and a half on completion of 39 hours Monday to Friday
- Salary: competitive, depending on experience
- Benefits: 32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 × salary)
Seniority level: Mid‑Senior
Employment type: Full‑time
Job function: Management and Manufacturing
EXPERIENCED PARTS ADVISOR in Sutterton employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EXPERIENCED PARTS ADVISOR in Sutterton
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you walk in for an interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience with agricultural machinery and customer service.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions matter, especially in a customer-facing role like Parts Advisor, so put your best foot forward.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which can set you apart from other candidates.
We think you need these skills to ace EXPERIENCED PARTS ADVISOR in Sutterton
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be dealing with customers and colleagues, make sure your application highlights your excellent communication skills. Use examples that demonstrate how you handle queries and provide top-notch customer service.
Know Your Stuff: Familiarise yourself with agricultural and specialist vegetable machinery parts before applying. Mention any relevant experience or knowledge in your application to show us you're the right fit for the role.
Be Detail-Oriented: Attention to detail is key in this role, especially when handling orders and payments. Make sure your application is free from typos and clearly structured to reflect your accuracy and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of agricultural and specialist vegetable machinery parts. Familiarise yourself with the products the company offers, as well as any common queries customers might have. This will show that you're not just interested in the role but also genuinely understand the industry.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your excellent communication skills. Think of examples where you've dealt with customers diplomatically or resolved conflicts. Practising these scenarios can help you feel more confident during the interview.
✨Be Ready for a Busy Environment
The job requires handling multiple tasks under pressure, so be ready to discuss how you manage stress and stay organised. Share specific instances where you've thrived in a busy atmosphere, showcasing your ability to prioritise and maintain accuracy even when things get hectic.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally. A polished appearance not only reflects your seriousness about the role but also aligns with the company's standards. Remember, you're not just selling parts; you're representing the brand!
