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- Tasks: Repair and maintain agricultural and horticultural equipment while using the latest diagnostic tools.
- Company: Join a well-established team at a leading agricultural machinery company.
- Benefits: Competitive salary, company vehicle, mobile phone, and generous holiday allowance.
- Why this job: Make a real difference in the agricultural sector with hands-on work and customer interaction.
- Qualifications: Experience in machinery repair, strong communication skills, and a full UK driving licence.
- Other info: Permanent, full-time role with opportunities for overtime and career growth.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for an experienced and motivated Service Technician to join our well-established team at our Fyfield branch in Essex. In this hands-on role, you\’ll be responsible for the repair and maintenance of agricultural and horticultural equipment sold by our sales departments.
What You’ll Be Doing:
- Diagnosing faults and carrying out repairs on a range of agricultural and horticultural machinery
- Performing maintenance, warranty, and chargeable service work
- Using the latest diagnostic software and tools to support your technical work
- Liaising with customers and suppliers in a professional manner
- Working independently and as part of a team to deliver a high standard of service
- Following health & safety procedures and maintaining workshop standards
What We’re Looking For:
- Experience in the agricultural or horticultural machinery industry (preferred)
- Strong fault-finding and repair skills
- Physically capable of handling machinery (with tools or assistance where required)
- Excellent customer service and communication skills
- Ability to work autonomously and take initiative
- Full UK driving licence required
- Good general fitness and a professional appearance
Additional Info:
- Start Date: ASAP (subject to notice period)
- Location: Fyfield, Essex CM5 0NS
- Hours:8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch)
- Overtime: paid at time and a half following the completion of contracted hours
- Contract: Permanent, full-time, 39 hours per week
- Salary: Competitive, depending upon experience, hourly paid, plus company vehicle and mobile phone for business use
- Bonus: Annual profit related bonus
- 32 days holiday (including bank holidays)
- Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group
If you are interested please get in touch for further information or view all of our current vacancies on our website – www.ernestdoe.com/vacancies/
Service Technician employer: Ernest Doe & Sons Ltd
Contact Detail:
Ernest Doe & Sons Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to service technician roles. Think about your past experiences and how they relate to the job description – this will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Fyfield.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the agricultural or horticultural machinery industry. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your fault-finding and repair expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Service Technician role. Share specific examples of your past work and how they relate to the responsibilities listed in the job description.
Show Off Your Customer Service Skills: Since this role involves liaising with customers, make sure to mention any relevant customer service experience. We love candidates who can communicate professionally and build strong relationships, so let us know how you’ve done this in the past!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your CV and any additional information. Plus, it shows you’re keen on joining our team at the Fyfield branch!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Machinery
Make sure you brush up on the specific agricultural and horticultural equipment you'll be working with. Familiarise yourself with common faults and repairs, as well as the latest diagnostic tools. This will show your potential employer that you're not just experienced, but also genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since you'll be liaising with customers, it's crucial to demonstrate your communication skills during the interview. Prepare examples of how you've handled customer interactions in the past, especially any challenging situations. This will highlight your ability to maintain professionalism and deliver excellent service.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific instances where you've diagnosed and repaired machinery. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your fault-finding skills effectively and show that you can think on your feet.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team, the work environment, and the types of projects you'll be involved in. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
