At a Glance
- Tasks: Repair and maintain agricultural and horticultural equipment while using the latest diagnostic tools.
- Company: Join a well-established team at a leading agricultural machinery company in Essex.
- Benefits: Competitive salary, company vehicle, mobile phone, and generous holiday allowance.
- Other info: Enjoy a supportive work environment with opportunities for professional growth and wellbeing initiatives.
- Why this job: Make a real difference in the agricultural sector with hands-on work and customer interaction.
- Qualifications: Experience in machinery repair, strong communication skills, and a full UK driving licence required.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for an experienced and motivated Service Technician to join our well‑established team at our Fyfield branch in Essex . In this hands‑on role, you’ll be responsible for the repair and maintenance of agricultural and horticultural equipment sold by our sales departments.
What You’ll Be Doing
- Diagnosing faults and carrying out repairs on a range of agricultural and horticultural machinery
- Performing maintenance, warranty, and chargeable service work
- Using the latest diagnostic software and tools to support your technical work
- Liaising with customers and suppliers in a professional manner
- Working independently and as part of a team to deliver a high standard of service
- Following health & safety procedures and maintaining workshop standards
What We’re Looking For
- Experience in the agricultural or horticultural machinery industry (preferred)
- Strong fault‑finding and repair skills
- Physically capable of handling machinery (with tools or assistance where required)
- Excellent customer service and communication skills
- Ability to work autonomously and take initiative
- Full UK driving licence required
- Good general fitness and a professional appearance
Additional Info
- Start Date: Immediate, but subject to notice period
- Hours:8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch)
- Overtime: paid at time and a half following the completion of contracted hours
- Contract: Permanent, full‑time, 39 hours per week
- Salary: Competitive, depending upon experience, hourly paid, plus company vehicle and mobile phone for business use
- Bonus: Annual profit related bonus
- 32 days holiday (including bank holidays)
- Company Sick Pay Scheme & Life Assurance (2x salary), Workplace Pension, Employee Referral Bonus, Staff discount in Country Stores, Winter Flu Jab Service & Wellbeing Focus Group
Service Technician in Essex employer: Ernest Doe & Sons Ltd
Ernest Doe & Sons Ltd. is an exceptional employer that values its employees by fostering a supportive work culture and providing ample opportunities for professional growth within the agricultural sector. Located in the picturesque Suffolk area, the company offers competitive commission structures, a company car, and a collaborative environment where your contributions directly impact customer satisfaction and business success.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Essex
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the role.
✨Tip Number 3
Prepare for the interview by practising common questions related to service technician roles. Think about your past experiences and how they relate to diagnosing faults and customer service. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm and professionalism, which is key in this industry.
We think you need these skills to ace Service Technician in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the agricultural or horticultural machinery industry. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your fault-finding and repair expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Service Technician role. Share specific examples of your past work and how you’ve delivered excellent customer service – we love a good story!
Show Off Your Technical Skills:Since you’ll be using diagnostic software and tools, make sure to mention any relevant technical skills in your application. We’re keen to know how comfortable you are with the latest technology and how you’ve used it in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out all our current vacancies while you’re there!
How to prepare for a job interview at Ernest Doe & Sons Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of agricultural and horticultural machinery. Familiarise yourself with common faults and repairs, as well as the latest diagnostic tools. This will show that you're not just experienced but also genuinely interested in the role.
✨Showcase Your Skills
Prepare to discuss specific examples from your past work where you've successfully diagnosed and repaired machinery. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your problem-solving skills in action.
✨Customer Service Counts
Since you'll be liaising with customers, be ready to demonstrate your excellent communication skills. Think of instances where you've provided outstanding service or resolved customer issues effectively. This will highlight your ability to represent the company professionally.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask how you'd approach a specific repair or maintenance task. Practise explaining your thought process clearly and confidently, as this will showcase your technical expertise and ability to work independently.
